Front Desk Specialist

ORTHOPEDICS RHODE ISLAND INC • Westerly, RI

14d • $18 - $22

About The Position

The Front Desk Specialist maximizes daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The role also directs vendors and visitors to the appropriate contacts as needed. The position is based in Westerly, Rhode Island, and involves some travel between company locations. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school graduate or equivalent.
• Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Microsoft Office, including Word, Excel, and PowerPoint.
• Discretion when working with confidential information.
• Knowledge of HIPAA regulations.
• Pertinent job-related experience and knowledge of medical terminology.

Nice To Haves

• Bilingual in Spanish or Portuguese.

Responsibilities

• Greet patients promptly, courteously, and helpfully.
• Register patients and accurately and efficiently update demographic information.
• Verify insurance eligibility and benefits, and document the information appropriately.
• Obtain and document referrals.
• Triage patients and schedule them appropriately.
• Notify patients about copays and past-due balances and collect payments.
• Check out patients, including scheduling future appointments and outside testing.
• Direct vendors and visitors to appropriate contacts as needed.
• Perform other duties as assigned.

Benefits

• Excellent growth and advancement opportunities.
• Dynamic environment.
• Access to a diverse network of practitioners.
• Broad infrastructure of tools and programs to enhance the employee experience.
• Competitive compensation.
• Generous paid time off.
• Benefits package including health, dental, vision, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED