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Foreman - Volkswagen of Cary

Holman•Cary, NC
•Onsite

About The Position

Holman is seeking a Shop Foreman to join the team at Leith Volkswagen of Cary. The Foreman oversees daily workshop repair operations and supports the development, performance, and staffing of technicians. The role coordinates with service and parts teams, warranty administration, clients, regional technical development, and OEM support to ensure repairs are completed efficiently, safely, and to quality standards. The Foreman also maintains shop equipment and special tools, supports payroll record processing, and ensures compliance with company and warranty policies.

Requirements

  • OEM Training/Certification at Master or highest applicable level.
  • Holman Leadership training.
  • Five or more years of experience in the automotive field as a technician.
  • Experience with service principles, concepts, and service department operations.
  • Complete knowledge of vehicle repair and diagnostic processes.
  • Ability to organize, plan effectively, prioritize, execute, and multitask.
  • Proficiency with computer diagnostic equipment and software.
  • Proficiency with applications such as MS Office, CDK, myKaarma, Factory Training Sites, and Cherwell.

Nice To Haves

  • Additional education, certifications, or related experience, including ASE Certification or an Associate’s degree in auto maintenance and repair.

Responsibilities

  • Oversee daily activities for incoming and existing client and internal repair work.
  • Supervise, mentor, and support the development of workshop technicians.
  • Participate in technician coaching, reviews, and disciplinary actions.
  • Monitor and manage OEM certifications and Holman training for each technician.
  • Investigate, recommend, and implement processes to improve efficiency, quality, and safety.
  • Analyze and resolve problems, and assist employees with problem resolution.
  • Review, correct, and submit hours-worked records for payroll processing.
  • Maintain inventory and readiness of special tools and equipment.
  • Partner with regional TDA to support technician onboarding and career development.
  • Liaise among the Service Manager, Service Advisors, Dispatcher, Parts personnel, Technicians, Warranty Administration, and clients.
  • Participate in recruiting and interviewing, and complete hiring process steps to maintain required workshop staffing.
  • Maintain contact with OEM field technical service support personnel.
  • Ensure quality-control inspections and applicable post-repair road tests are completed.
  • Ensure adherence to warranty policies and procedures.
  • Inspect and/or maintain shop equipment, integrated systems, and machinery.
  • Ensure employee compliance with Holman policies.
  • Perform other duties and special projects as assigned.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with company match
  • Paid Time Off (PTO)
  • Paid holidays
  • Bereavement leave
  • Jury duty leave
  • Paid pregnancy and parental leave for eligible employees
  • Supplemental paid military leave for eligible employees

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