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Service Manager

Sunbelt Rentals, Inc.Cheyenne, WY
Onsite

About The Position

Sunbelt Rentals aims to be the leading equipment rental company, providing a vast fleet of equipment from pumps to scaffolding and general construction tools, supported by a friendly and knowledgeable staff. The company values its employees, offering competitive benefits and extensive on-the-job training. As a rapidly growing national company, Sunbelt Rentals is seeking a Service Manager to oversee the timely and effective servicing of both company-owned and customer equipment.

Requirements

  • Valid driver’s license
  • Extensive experience in the repair and maintenance of self-propelled platforms and lifts
  • Knowledge of work planning and scheduling and other supervisory activities
  • Strong understanding of equipment capabilities and safety requirements.
  • Clear perspective of maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience

Responsibilities

  • Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
  • Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
  • Orders parts in order to maintain adequate supplies.
  • Provides training and assistance to staff mechanics.
  • Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
  • Evaluates all equipment after repairs, maintenance or safety checks.
  • Documents equipment status before and after rental.
  • Handles customer complaints regarding equipment condition or operation.
  • Promote safety awareness
  • Perform quality control checks
  • Update, maintain and keep organized equipment service records
  • Create, update, close and bill work orders
  • File warranty claims in a timely fashion
  • Commission New Equipment
  • Order parts, return parts, and perform parts inventory
  • Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
  • Report on Equipment due for service
  • Report on Fleet status
  • Report on Equipment Service Records
  • Report on Open work orders
  • Report on Warranty claim summary
  • Report on Inventory management
  • Report on Parts & merchandise detail
  • Report on Financial and historical trending
  • Report on Service department financial summary
  • Report on Shop foreman performance
  • Report on Work order chargeback
  • Report on Halt
  • Report on Open PO
  • Report on Tech paid hours vs. worked hour
  • Perform other duties assigned as assigned by the manager.

Benefits

  • Competitive benefits
  • Extensive on-the-job training for all eligible employees
  • Comprehensive benefits package
  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term disability
  • Long-term disability
  • Accident insurance
  • Life insurance
  • Travel insurance
  • Flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
  • 12-25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day
  • Paid Parental Leave
  • Paid Holidays and Paid Time Off

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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