Field Technician Jobs

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Field Technician

Cennox•Allentown, PA
•$25 - $29

About The Position

Cennox is hiring an experienced Field Technician for its Field Services division in Allentown, Pennsylvania, and surrounding areas. The technician services customers by performing preventative maintenance and installations, diagnosing issues with products, and training customers in the proper use of financial equipment. The role requires excellent customer service and the ability to work in a dynamic team environment. The employee must also be willing to cross-train to support Cennox’s banking and retail lines of business.

Requirements

  • At least 3 years of experience with low-voltage electronics, mechanical systems, and computers.
  • Electro-mechanical skills.
  • Ability to use basic hand tools, including a multimeter, voltmeter, and volt-ohm meter.
  • Working knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Experience with mapping and routing applications such as MapPoint or Google Maps.
  • Ability to learn through telephone training.
  • Strong communication and customer service skills, with the ability to interpret and execute written instructions.
  • Valid driver's license with a driving record in good standing.
  • Reliable, insured vehicle.
  • Ability to lift or move 50 or more pounds; stand, climb, bend, stoop, and reach freely.
  • Ability to work indoors and outside in all weather and to sit or drive for extensive daily travel.
  • Good hand-eye coordination and sharp eyesight.

Nice To Haves

  • Safe or ATM technical experience.

Responsibilities

  • Perform preventative maintenance on financial equipment.
  • Install financial equipment.
  • Determine and diagnose issues with products.
  • Train customers on the proper use of financial equipment.
  • Provide customer service throughout Allentown and surrounding areas.
  • Be willing to cross-train to support banking and retail lines of business.

Benefits

  • Sign-on bonus.
  • Competitive pay.
  • Paid training.
  • Company vehicle.
  • Retirement benefits.
  • Health, dental, vision, and life insurance.
  • Paid holidays, vacation, and sick leave.
  • Company-provided tools, uniforms, and Android smartphone.
  • Flexible work schedule.
  • Opportunity for travel.
  • Opportunity to learn new skills, grow, and advance a career.

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