Field Service Technician HVAC - Data Center

Munters•Remote - Oregon (MUS), OR

About The Position

Munters is hiring a Field Service Technician to support data center climate-control equipment in the Portland, Oregon area. The role involves frequent travel to customer sites to start up, commission, troubleshoot, and repair equipment. Technicians work independently while coordinating onsite projects and other trades and services, and respond promptly to customer needs. The position also includes customer training and documenting equipment performance and service activity in detailed field reports. The work requires extensive mechanical, HVAC, refrigeration, electrical troubleshooting, and controls knowledge. Technicians must follow applicable safety procedures, use required personal protective equipment, and be prepared to travel and stay away from home for several days at a time. The role may involve on-call duties, occasional weekend or holiday work, outdoor work in varying weather, and working at heights of six feet or more.

Requirements

At least 5 years of experience and extensive knowledge in the mechanical field, specifically HVAC.
Ability to travel frequently, up to 90%, across the United States by plane and car.
Extensive electrical troubleshooting knowledge, including the ability to diagnose electrical issues proficiently and record data.
Knowledge of safety procedures and requirements, including training in arc flash and lockout/tagout, and knowledge of how to use electrical-safety PPE.
Extensive refrigeration knowledge, including pressure testing, evacuating, charging systems independently, and troubleshooting and diagnosing refrigeration problems.
Proficiency in brazing and soldering.
Universal refrigeration card.
Extensive controls knowledge, including experience troubleshooting, programming, or downloading to control systems.
Understanding of PLCs and experience with different platforms, accessing PLC information, making adjustments, and connecting a computer to a PLC to communicate and make changes.
Strong written and verbal communication skills.
Self-motivated, with the ability to work independently.
Ability to communicate effectively with site personnel, Sales PM, Service Manager, and Technical Support personnel.
High school diploma or equivalent.
Ability to travel and be away from home for several days at a time.
Willingness to take on-call duties as required.
Willingness to occasionally work weekends and/or holidays.
Willingness to work outdoors in all types of weather conditions.
Willingness and ability to work at heights of six feet or more as required.
Ability to meet the stated physical demands, including lifting and moving objects and climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, and pulling.
Ability to wear required personal protective equipment, including safety glasses, safety boots, hard hats, and hearing protection where required.

Nice To Haves

Trade school education.
State-licensed Master HVAC mechanic.

Responsibilities

Perform factory start-up, commissioning, warranty service, and billable service on Munters Data Center equipment and systems.
Maintain and protect Munters equipment and property.
Respond promptly to service requests from customers and management.
Provide customer training on Munters equipment.
Provide technical feedback on equipment through detailed field service reports.
Coordinate onsite projects, including start-up commissioning and other trades and services.
Troubleshoot and repair equipment at customer sites.
Follow safety procedures and use required personal protective equipment.

Benefits

Competitive salary.
Comprehensive health insurance.
Dental insurance.
Vision insurance.
Flexible work schedule.
Generous vacation and paid time off.
401(k) retirement savings plan with employer matching.
Professional development opportunities, including tuition reimbursement and conference attendance.
Company-sponsored social events and team-building activities.
State-of-the-art equipment and tools to support the work.