Field Manager Jobs

About The Position

Requirements

• Background in dealership consulting or automotive retail operations.
• Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes.
• Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions.
• Knowledge of dealership desking or F&I processes.
• Quick learner with the ability to stay current on rapidly evolving digital solutions.
• Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments.
• Strong collaboration skills with the ability to work effectively within the General Motors team, as well as with clients and vendor partners.
• Exceptional verbal and written communication abilities.
• Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience.
• Proficient in Microsoft Office applications.
• Strong analytical, problem-solving, and decision-making capabilities.
• Willingness to travel weekly (up to 60% overall depending on territory).
• Must currently reside within the New York or Connecticut territory or be willing to relocate to a city approved by leadership within 60 days of the start date.
• Ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

Responsibilities

• Serve as the regional lead for dealership group implementations, providing high-touch, white-glove support to ensure a smooth rollout experience.
• Manage the implementation pipeline and track dealer progress through pre-onboarding, onboarding, and go-live stages, removing barriers that could delay completion.
• Maintain dealer engagement throughout the implementation process to drive momentum and readiness ensuring key dealership personnel meet required turnaround times for critical implementation milestones.
• Act as a relationship manager for dealers during implementation, addressing concerns, navigating conflict, and managing pushback effectively.
• Proactively identify DRP implementation risks and work to mitigate effectively and efficiently.
• Document, communicate and escalate issues/concerns, as necessary.
• Partner with field resources (DRP Implementation Partners) by supporting the non-technical and relationship-driven aspects of implementation while they focus on technical execution.
• Deliver clear, engaging presentations and product demonstrations using established presentation materials.
• Help ensure each dealership group has a positive implementation experience and is successfully launched on schedule.
• Prioritize time effectively, focusing on high-impact DRP activities and maintaining alignment with established DRP goals.
• Manage travel and program related expenses in accordance with GM guidelines.

Benefits

• medical
• dental
• vision
• Health Savings Account
• Flexible Spending Accounts
• retirement savings plan
• sickness and accident benefits
• life insurance
• paid vacation & holidays
• tuition assistance programs
• employee assistance program
• GM vehicle discounts