Field Operations Manager

RXO • Olive Branch, MS

2d

About The Position

The Field Operations Manager leads a large, complex, cross-functional operation spanning third-party logistics, warehouse, transportation, customer, and carrier teams. The role serves as a central point of coordination, aligning stakeholders, driving operational performance, and ensuring consistent execution against customer objectives.

The manager oversees high-volume operations and works with third-party warehouse and transportation activities in a 24x5 operating environment. The position focuses on achieving customer KPIs, coordinating corrective actions, managing disruptions and continuity events, and improving service, efficiency, and cost performance.

Requirements

• At least 5 years of logistics, transportation, or complex operations experience.
• Demonstrated experience leading across multiple functions and influencing stakeholders without direct reporting relationships.
• Strong group presentation, communication, and negotiation skills.
• Ability to work effectively across organizational levels and with external partners.
• Strong proficiency with Windows applications and Microsoft Office programs, including MS Project, Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor’s degree (B.A.) in a related field.
• Experience in the automotive industry.
• Experience managing large-scale, multi-stakeholder operations with responsibility for performance, cost, continuous improvement, and operational continuity.

Responsibilities

• Lead a complex, high-volume, multi-function operation and establish countermeasures and improvement plans to achieve and sustain customer KPIs.
• Coordinate cross-functional teams to establish ownership, track progress, resolve dependencies, and execute corrective actions on time.
• Monitor, analyze, and evaluate transportation teams against KPIs and operational metrics; escalate risks and implement recovery plans as needed.
• Coordinate responses to operational disruptions, natural disasters, shutdowns, and business continuity events in third-party warehouse and transportation operations.
• Develop, implement, and maintain standardized work procedures that align customer requirements with 3PL execution.
• Partner with cross-functional leaders on strategies for continuous improvement, operational efficiency, service performance, and cost reduction.
• Establish operating rhythms, accountability, and communication across internal teams, customers, carriers, and third-party partners.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts for eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed