Field Service Engineer
SAIC • Fort Lewis, WA19d • Onsite
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Field Service Engineer - Joint Base Lewis-McChord
SAIC•Fort Lewis, WA
•Onsite
About The Position
SAIC is seeking a Field Service Expert (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. The primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington. This position also requires 4 months of onsite training in Huntsville, Alabama.
Requirements
- Experience with Red Hat Enterprise Linux
- Experience integrating COTS/GOTS products with IBCS systems
- Experience troubleshooting IBCS hardware, software, and networks
- Experience performing operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Experience conducting training
- Experience supporting a Program Help Desk
- Experience conducting scheduled equipment inventories
Responsibilities
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
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