Advanced Field Service Engineer - BAS IN

Honeywell•Indianapolis, IN

10h•Hybrid

About The Position

As an Advanced Field Service Engineer – HVAC Controls/BAS at Honeywell, you will provide advanced technical support, troubleshooting, and service for HVAC control systems and building automation systems (BAS). You will help ensure system performance and reliability by delivering technical solutions and customer service. You will report directly to the Service Manager and work from the Indianapolis, Indiana location on a hybrid schedule. The role supports customer satisfaction and operational efficiency through complex troubleshooting, system commissioning and optimization, and technical guidance to customers and field technicians, while following industry standards and best practices.

Requirements

At least 2 years of experience in HVAC controls and building automation systems.
Strong technical knowledge of HVAC systems, controls, and BAS technologies.
Proficiency in troubleshooting and diagnosing complex HVAC control issues.
Experience programming and configuring HVAC control systems, including DDC controllers and software.
Associate's or bachelor's degree in Engineering, HVAC Technology, or a related field.
Advanced knowledge of Honeywell BAS platforms, including Spyder, CIPer, WEBs, and EBI.
Strong troubleshooting skills across HVAC controls, DDC systems, and open protocols including BACnet, Modbus, and LonWorks.
Experience providing advanced field service support, resolving complex technical issues, and coordinating onsite service activities.
Strong customer communication, technical problem-solving, and documentation skills.
Must successfully complete a pre-employment drug screening and background check in accordance with company policy and applicable laws.

Nice To Haves

Niagara 4 certification, or willingness to obtain certification.
NICET Level I or II certification in Fire Alarm Systems, or ability to attain it within 12 months.
Industry certifications such as NICET, ESA, OSHA, or manufacturer certifications.
Experience with enterprise security platforms and IP-based systems.
Knowledge of networking, structured cabling, and system integration.
Strong technical leadership, communication, and knowledge-sharing abilities.
A proactive, customer-focused approach with attention to quality and safety.

Responsibilities

Perform onsite installation, commissioning, and advanced service of Honeywell Building Automation Systems, including DDC controllers, HVAC equipment, and networked control devices.
Diagnose and resolve complex technical issues involving fire alarm panels, initiating devices, notification appliances, and integrated BAS systems, including Tridium Niagara and Honeywell EBI.
Provide advanced technical support and guidance to field technicians and subcontractors to support quality service delivery and timely project execution.
Troubleshoot and diagnose HVAC control systems, including VAVs, AHUs, chillers, boilers, sensors, actuators, and BACnet, Modbus, and LonWorks communication networks.
Program, configure, troubleshoot, and commission Honeywell platforms including Spyder, CIPer, WEBs, EBI, and Niagara-based systems.
Interpret control drawings, wiring schematics, and sequences of operation to validate system functionality and integration.
Conduct system startups, point-to-point verification, and functional performance testing to meet project specifications and customer requirements.
Coordinate with project managers, engineers, customers, and other trades to resolve technical issues and maintain project schedules.
Identify system optimization opportunities to improve energy efficiency, reliability, and building performance.
Complete and submit documentation, redlines, service reports, and as-built drawings in accordance with Honeywell standards.
Follow Honeywell safety protocols, quality processes, and customer site compliance requirements.