Lead Advanced Field Service Technician- BAS - GA

Honeywell • Duluth, GA

2d • Onsite

About The Position

As a Lead Advanced Field Service Technician, BAS at Honeywell, you will lead and carry out advanced field service activities involving Building Automation Systems (BAS), including complex installation, commissioning, maintenance, troubleshooting, and system optimization. You will serve as a technical resource for field service teams and customers, resolving complex system issues, improving system performance, and supporting reliable operation of building automation and integrated fire and life safety systems.

You will report directly to the Field Service Manager and work onsite at the Duluth, Georgia location. The role supports customer satisfaction, system reliability, and operational excellence through technical leadership, resolution of challenging field issues, system integration support, and delivery of high-quality service solutions.

Requirements

• At least 5 years of experience in field service, installation, commissioning, maintenance, or troubleshooting of BAS, HVAC controls, or related building technologies.
• Strong technical expertise in BAS installation, programming, configuration, commissioning, and troubleshooting, including integrated building systems.
• Experience troubleshooting complex control systems, network communications, controllers, sensors, actuators, and building system interfaces.
• Ability to interpret technical drawings, wiring diagrams, schematics, system architectures, and sequences of operation.
• Demonstrated ability to independently diagnose complex technical problems, implement corrective actions, and support escalated service issues.
• Strong communication and customer service skills, including the ability to explain technical issues and solutions to customers and internal stakeholders.
• Ability to work onsite in the field, manage competing priorities, and follow applicable safety procedures and customer requirements.

Nice To Haves

• Associate degree or technical certification in Building Automation, HVAC, Electrical Engineering Technology, Electronics, Fire Protection, or a related field.
• Experience providing technical leadership, mentoring technicians, and supporting complex field service projects.
• Experience with Tridium Niagara Framework, including integration, programming, configuration, and troubleshooting.
• Experience with Honeywell building automation platforms and related technologies, including Enterprise Buildings Integrator (EBI), or comparable BAS platforms.
• Experience with fire alarm and life safety systems, including installation, testing, commissioning, troubleshooting, and integration.
• Familiarity with Honeywell XLS4000, Honeywell Self-Test, and Connected Life Safety Services (CLSS).
• NICET certification in Fire Alarm Systems or ability to obtain applicable certification within an agreed timeframe.
• Knowledge of applicable NFPA codes and standards, fire and life safety requirements, and local Authority Having Jurisdiction requirements.
• Experience with BACnet, Modbus, LonWorks, IP networking, and other building automation communication protocols.
• Strong analytical and problem-solving skills, including the ability to resolve advanced technical issues independently and recommend solutions.
• Ability to mentor technicians, collaborate across cross-functional teams, and maintain productive customer relationships.
• Continuous improvement mindset and commitment to safety, quality, technical excellence, and customer satisfaction.

Responsibilities

• Lead and execute advanced installation, commissioning, maintenance, repair, and optimization activities for BAS and associated building technologies.
• Diagnose and resolve complex technical issues involving BAS controllers, networks, software, field devices, HVAC equipment interfaces, and integrated fire and life safety systems.
• Provide advanced technical guidance and on-the-job support to field service technicians.
• Configure, test, and commission building automation systems to ensure proper operation, integration, and compliance with customer requirements and applicable standards.
• Support integration and troubleshooting of BAS with fire alarm, life safety, security, and other building systems.
• Use technical drawings, wiring diagrams, system architectures, sequences of operation, and engineering documentation to resolve field challenges.
• Conduct advanced system testing, inspections, preventive maintenance, and performance evaluations.
• Coordinate service activities and resolve escalated technical issues with management, engineering, project management, subcontractors, and customers.
• Maintain accurate service documentation, commissioning records, system configurations, and reports.
• Follow established work practices, site requirements, safety procedures, and applicable regulatory standards.
• Identify opportunities to improve system performance, service delivery, customer satisfaction, and operational efficiency.
• Support customer training and provide technical recommendations to improve system reliability and effectiveness.

Benefits

• Competitive salary
• Employer-subsidized medical insurance
• Employer-subsidized dental insurance
• Employer-subsidized vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• Employee Assistance Program (EAP)
• Educational Assistance
• Parental Leave
• Paid Time Off for vacation, personal business, sick time, and parental leave
• 12 paid holidays
• Leading-edge work and opportunities to develop solutions alongside dedicated experts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed