Senior Hardware Field Test Engineer

onX • Missoula, MT

4d • Hybrid

About The Position

onX is seeking a Senior Hardware Field Test Engineer based in or willing to relocate to the Bozeman or Missoula, Montana area to help bring a connected product experience to market alongside the onX Hunt app. The engineer will independently lead the field-testing program through product development, testing, and launch preparation, ensuring reliable performance in real-world conditions and that issues are identified, understood, and addressed before reaching customers.

The role will establish and improve field-testing processes, connect feedback from field testers, customer support, engineering, and manufacturing, and provide data-informed assessments of product quality and launch readiness. It reports to the Director of Connected Devices and requires proximity to a Montana office for hands-on testing and collaboration. Periodic travel between Montana offices or to other locations may be required. Relocation assistance is available for qualified candidates.

Requirements

• Must be based in or willing to relocate to the Bozeman or Missoula, Montana area.
• Bachelor's degree in Engineering, Quality Assurance, or a related field, or equivalent practical experience.
• At least 7 years of experience testing integrated hardware and software products, preferably in consumer electronics or connected devices.
• Demonstrated ability to independently lead complex hardware testing programs, establish effective processes, and deliver results in evolving or ambiguous environments.
• Strong experience investigating, prioritizing, and managing defects, anticipating technical risks, evaluating trade-offs, and recommending effective solutions.
• Experience partnering across engineering, manufacturing, and other teams to align priorities, navigate challenges, and drive technical issues toward resolution.
• Strong analytical and problem-solving skills, including synthesizing field data, identifying patterns, evaluating risks, and making sound decisions with incomplete information.
• Ability to identify opportunities to improve testing practices, manage competing priorities, and strengthen product quality.
• Clear written and verbal communication skills, including the ability to explain technical findings, quality risks, and recommendations to diverse stakeholders.
• Ability to thoughtfully explore and apply AI tools to improve field-testing workflows and day-to-day effectiveness while exercising sound judgment and validating outputs.
• Shared passion for and ability to demonstrate onX's Company Values.
• Permanent U.S. work authorization.
• Ability to travel periodically between onX's Montana offices or to other locations as business needs require.

Nice To Haves

• Experience testing outdoor or rugged consumer hardware.
• Experience working directly with manufacturing partners to investigate and resolve product quality issues.
• Experience with hands-on field testing and developing quality gates to inform product launch readiness.
• Knowledge of cellular networking and connectivity failure testing.
• Experience with firmware integration testing.
• Experience with test automation for integrated hardware and software products.

Responsibilities

• Independently lead the end-to-end field-testing program, including test planning, execution, unit allocation, and coordination across internal testers and ambassadors.
• Develop and manage field-testing processes that provide visibility into product performance, emerging issues, and launch-readiness risks.
• Establish and manage defect triage and tracking practices, evaluating issues by severity, customer impact, and potential launch risk.
• Analyze field-testing results, customer support data, and defect trends to identify patterns, investigate issues, and recommend corrective actions.
• Partner with hardware engineering, software teams, and manufacturing partners to investigate defects, align priorities, and drive issues toward resolution.
• Coordinate environmental, durability, and real-world performance testing to evaluate reliability across expected use conditions.
• Develop field-testing quality criteria and provide data-informed assessments and recommendations to support launch-readiness decisions.
• Identify testing gaps, technical risks, and cross-functional dependencies; navigate challenges independently and escalate significant trade-offs when appropriate.
• Continuously improve testing workflows, feedback loops, and reporting practices to strengthen efficiency, visibility, and accountability.
• Demonstrate onX's Company Values by building trust across teams, fostering shared accountability, and proactively addressing challenges.
• Look for opportunities to use AI as a repeatable co-pilot in daily workflows, integrating experimentation into real work and validating its use with sound judgment.

Benefits

• Competitive salary, annual bonus, equity, and opportunities for growth.
• Comprehensive health benefits, including a no-monthly-cost medical plan.
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.
• 401(k) matching at 100% for the first 3% saved and 50% from 3% to 5%.
• Company-wide outdoor adventures and outdoor industry perks.
• Annual “Get Out, Get Active” funds.
• Flexible time away package including PTO, STO, VTO, and paid holidays.
• Relocation assistance for qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior