Senior Hardware Field Test Engineer

onX • Bozeman, MT

5d • $123,000 - $154,000 • Onsite

About The Position

onX is seeking a Senior Hardware Field Test Engineer to help bring a new connected product experience to market as a complement to the onX Hunt app. Based in or near Bozeman or Missoula, Montana, the role independently leads the end-to-end field-testing program during product development, testing, and launch preparation. The engineer ensures the product performs reliably in real-world conditions and that issues are identified, understood, and addressed before reaching customers.

The role establishes and improves field-testing processes, connects insights from testers, customer support, engineering, and manufacturing, and provides data-informed assessments of product quality and launch readiness. It requires autonomy in an evolving environment, sound technical judgment, and collaboration across teams. The position reports to the Director of Connected Devices and requires periodic travel between Montana offices or other locations as business needs require. Relocation assistance is available for qualified candidates.

Requirements

• Must be based in or willing to relocate to the Bozeman or Missoula, Montana area.
• Bachelor's degree in Engineering, Quality Assurance, or a related field, or equivalent practical experience.
• 7+ years of experience testing integrated hardware and software products, preferably in consumer electronics or connected devices.
• Demonstrated ability to independently lead complex hardware testing programs, establish effective processes, and deliver results in evolving or ambiguous environments.
• Strong experience investigating, prioritizing, and managing defects, anticipating technical risks, evaluating trade-offs, and recommending effective solutions.
• Experience partnering across engineering, manufacturing, and other teams to align priorities, navigate challenges, and drive technical issues toward resolution.
• Strong analytical and problem-solving skills, including synthesizing field data, identifying patterns, evaluating risks, and making sound decisions with incomplete information.
• Ability to identify opportunities to improve testing practices, manage competing priorities, and strengthen product quality.
• Clear written and verbal communication skills, including the ability to explain technical findings, quality risks, and recommendations to diverse stakeholders.
• Ability to thoughtfully explore and apply AI tools to improve field-testing workflows and problem-solving, while exercising sound judgment and validating outputs.
• Shared passion for and ability to demonstrate onX's Company Values.
• Permanent US work authorization is a condition of employment.
• Ability to travel periodically between onX's Montana offices or to other locations as business needs require.

Nice To Haves

• Experience testing outdoor or rugged consumer hardware.
• Experience working directly with manufacturing partners to investigate and resolve product quality issues.
• Experience with hands-on field testing and developing quality gates to inform product launch readiness.
• Knowledge of cellular networking and connectivity failure testing.
• Experience with firmware integration testing.
• Experience with test automation for integrated hardware and software products.

Responsibilities

• Independently lead the end-to-end field-testing program, including test planning, execution, unit allocation, and coordination across internal testers and ambassadors.
• Develop and manage field-testing processes that provide visibility into product performance, emerging issues, and risks to launch readiness.
• Establish and manage defect triage and tracking practices, evaluating issues based on severity, customer impact, and potential launch risk.
• Analyze field-testing results, customer support data, and defect trends to identify patterns, investigate issues, and recommend corrective actions.
• Partner with hardware engineering, software teams, and manufacturing partners to investigate defects, align priorities, and drive issues toward resolution.
• Coordinate environmental, durability, and real-world performance testing to evaluate product reliability across expected use conditions.
• Develop field-testing quality criteria and provide data-informed assessments and recommendations to support launch-readiness decisions.
• Identify testing gaps, technical risks, and cross-functional dependencies; navigate challenges independently and escalate significant trade-offs when appropriate.
• Continuously improve testing workflows, feedback loops, and reporting practices to strengthen efficiency, visibility, and accountability.
• Demonstrate onX's Company Values by building trust across teams, fostering shared accountability, and proactively addressing challenges.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows, integrating experimentation into real work and refining its use with sound judgment and validation.

Benefits

• Competitive salaries, annual bonuses, equity, and opportunities for growth.
• Comprehensive health benefits, including a no-monthly-cost medical plan.
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.
• 401(k) matching at 100% for the first 3% saved and 50% from 3–5%.
• Company-wide outdoor adventures and outdoor industry perks.
• Annual “Get Out, Get Active” funds.
• Flexible time away package that includes PTO, STO, VTO, and paid holidays.
• Relocation assistance for qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior