Field Service Engineer - Wet Etch/Wet Bench

WGNSTAR•Boise, ID

2d•$37 - $43•Onsite

About The Position

WGNSTAR, an ABM company, is hiring a Field Service Engineer to support semiconductor wet processing equipment in Boise, Idaho. The role provides onsite installation, maintenance, troubleshooting, repair, calibration, and site support for state-of-the-art equipment at customer facilities. The engineer works with customers, co-workers, and field support to identify and resolve equipment issues, document findings, follow and help develop procedures, and escalate problems that cannot be resolved promptly. Assignments range from work under direct supervision to complex work performed with limited supervision and independent judgment. The position involves customer interaction and may require travel up to 10%. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and the pay rate is $37.00 to $43.00 depending on experience and level. WGNSTAR describes itself as a dynamic, growing company with a global footprint focused primarily on the semiconductor industry. It offers on-the-job training and tailored development. The company emphasizes teamwork, stakeholder engagement, adaptability, continuous improvement, inclusion, employee development, and wellness. This position is not eligible for visa sponsorship, and WGNSTAR does not participate in the STEM OPT extension program for this role.

Requirements

At least 1 year of semiconductor wet etch or wet bench equipment experience.
Ability to perform successfully in a demanding environment with varying workloads.
Ability to work independently or as part of a team.
Ability to work safely and follow all safety protocols.
Strong customer focus and commitment to customer satisfaction.
Experience using alignment tools, including micrometers, calipers, multimeters, and current clamps.
Ability to read schematics and plumbing diagrams.
Chemical handling familiarity, including protective equipment and hazards.
Excellent written and verbal communication skills.
Ability to work according to strict procedures.
Attention to detail and a high degree of accuracy.
Mechanical and electrical aptitude.
Legally authorized to work in the United States without current or future visa sponsorship.

Responsibilities

Provide onsite installation, maintenance, and site support for semiconductor manufacturing and wet processing equipment.
Evaluate and diagnose equipment problems and make appropriate repairs.
Follow and help develop detailed procedures.
Work with co-workers, customers, and field support to isolate and resolve problems under strict time constraints.
Troubleshoot equipment and document findings.
Assist with equipment installation and maintenance at customer facilities, including under direct supervision.
Power up new equipment and perform mechanical setup and calibration.
Set up tool parameters using specifications and guidelines.
Perform basic troubleshooting and repairs using specified procedures.
Work with customers onsite to build rapport and obtain information about equipment performance.
Perform complex assignments under limited supervision using independent judgment.
Perform extensive troubleshooting, diagnose equipment problems, and promptly make repairs or adjustments.
Escalate problems that cannot be resolved in a timely manner.