Field Engineer Jobs

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[pro beam USA] Senior Field Service Engineer - Industrial Machinery

German American Chambers of Commerce•Chicago, IL

About The Position

pro-beam is seeking an experienced Senior Field Service Engineer to support sophisticated industrial machinery at customer sites throughout North America and at the company’s U.S. facility in Lombard, Illinois. The role focuses on hands-on installation, commissioning, troubleshooting, repair, and maintenance of complex industrial equipment. Prior electron beam experience is not required; comprehensive training in pro-beam’s electron beam technology, including collaboration with technical teams in Germany, will be provided. The engineer will diagnose electrical, mechanical, and control-related failures; perform corrective work and equipment testing; support installations and customer acceptance; and provide technical support and training. The position includes approximately 50–80% travel, primarily in North America, with occasional international travel for training and technical collaboration. Candidates in the Greater Chicago area are strongly preferred, though qualified candidates elsewhere in Illinois and the Midwest who can regularly support the Lombard facility are welcome. Other U.S. locations may be considered for candidates with particularly relevant experience.

Requirements

  • Several years of hands-on field service experience with complex industrial machinery or capital equipment.
  • Strong electrical and mechanical troubleshooting and repair skills.
  • Experience installing, commissioning, servicing, or repairing industrial equipment.
  • Ability to independently diagnose machine failures and perform hands-on corrective work.
  • Ability to read and interpret electrical schematics and technical documentation.
  • Familiarity with PLC-controlled machinery, industrial drives, motors, sensors, and machine safety systems.
  • Strong customer-facing communication skills and a methodical troubleshooting approach.
  • Ability to work independently at customer locations and collaborate with engineering teams when necessary.
  • Willingness to travel approximately 50–80% across North America and internationally for training.
  • Valid driver's license.

Nice To Haves

  • Experience with industrial laser cutting and welding machinery.
  • Experience with CNC machine tools and multi-axis manufacturing equipment.
  • Experience with industrial automation and sophisticated electromechanical machinery.
  • Experience with additive manufacturing equipment.
  • Experience with semiconductor manufacturing equipment.
  • Experience with high-voltage or vacuum-based industrial equipment.
  • Experience with other advanced industrial capital equipment.
  • Experience with Siemens S7, TIA Portal, industrial motion controls, high-voltage equipment, vacuum technology, or electron beam equipment.
  • Candidates based in the Greater Chicago area are strongly preferred; qualified applicants elsewhere in Illinois and throughout the Midwest who can regularly support the Lombard location are also welcome.

Responsibilities

  • Install, commission, troubleshoot, repair, and maintain complex industrial machinery at customer locations.
  • Independently diagnose electrical, mechanical, and control-related machine failures and identify corrective actions.
  • Troubleshoot motors, drives, sensors, electrical circuits, safety systems, machine controls, and industrial communication networks.
  • Perform mechanical repairs, component replacements, adjustments, and equipment testing.
  • Support new machine installations, start-up procedures, functional testing, and customer acceptance.
  • Conduct preventive maintenance, equipment upgrades, and technical service interventions.
  • Read and interpret electrical schematics, mechanical drawings, and technical documentation.
  • Collaborate with engineering and service specialists in Germany on complex technical issues.
  • Provide technical support and training to customers and other service personnel.
  • Document service findings, repairs, and technical recommendations.
  • Support service and equipment activities at the Lombard facility as needed.
  • Participate in technical training in Germany to develop expertise in electron beam, vacuum, and high-voltage technology.

Benefits

  • Competitive hourly compensation based on qualifications and experience.
  • Overtime eligibility.
  • Comprehensive technical training, including training in Germany.
  • Opportunity to develop expertise in highly specialized electron beam technology.
  • Significant independence and responsibility in a senior technical position.
  • Close collaboration with experienced international engineering teams.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan.
  • Paid time off and paid holidays.
  • Opportunity to contribute to the continued growth of pro-beam's U.S. operations.

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