In-Field Quality Engineer (12V Battery System)

Stellantis•Auburn Hills, MI

About The Position

Stellantis is seeking an In-Field Quality Engineer to join its Electrical & Hardware Engineering In-Field Quality organization. The role focuses on identifying, investigating, and resolving in-field quality issues related to electrical and electronic systems that affect 12V battery quality. It contributes to customer satisfaction and warranty-claim reduction through timely root cause analysis, corrective actions, and preventative measures developed with engineering and cross-functional teams. The position suits a hands-on, technically curious candidate who is passionate about delivering high-quality automotive products. It operates in a fast-paced, cross-functional environment and directly affects the customer ownership experience across Stellantis brands. Reliability, availability, and a passion to deliver are expected daily.

Requirements

Bachelor’s degree in Electrical Engineering or a related field.
At least 5 years of experience in automotive engineering or quality roles.
Strong analytical and problem-solving skills, with a solid foundation in root cause analysis.
Working knowledge of CAN communication and familiarity with tools for CAN log analysis.
Basic understanding of vehicle electrical architectures and ECU interaction.
Strong interpersonal skills and ability to collaborate with cross-functional teams.
Excellent verbal and written communication skills.

Nice To Haves

Master’s degree in Electrical, Mechanical, or Computer Engineering.
Familiarity with structured problem-solving tools such as 8D, FMEA, Fault Tree, Red X, or Shainin.
Experience in field issue resolution or warranty reduction projects.
Proficiency with diagnostic tools and data logging systems.
Experience using quality analytics platforms such as Palantir.
Knowledge of Stellantis internal tools and troubleshooting systems: Quantic, CDA, Vector CANalyzer, CNs, CSMS, Palantir, and Databricks.
Green Belt certification or other formal quality training.

Responsibilities

Analyze fleet and field data—including warranty information, connected-vehicle data, and CAN network logs—to detect emerging electrical issues across the Stellantis North America fleet.
Lead triage activities for complex or intermittent issues involving 12V battery performance, electrical system behavior, ECU functionality, and OTA interactions. Activities may include reviewing customer warranty claims, monitoring warranty levels for assigned vehicle programs, collecting network logs, arranging vehicle lab analysis, and organizing workshops with ECU owners and validation teams.
Develop expertise in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms.
Capture confirmed issues in the Stellantis issue management system with clear, detailed documentation that supports understanding and resolution.
Support root cause investigations using structured problem-solving methodologies such as 8D, Fishbone, and Fault Tree Analysis.
Collaborate with product engineering teams to develop and validate corrective actions while ensuring vehicle milestones are met.
Track and document issue status in relevant systems and ensure timely resolution and communication of progress.
Support validation and verification testing to confirm the effectiveness of implemented fixes.
Assist with preparing service actions and technical documentation for field repairs and dealer communication.
Support the Quality Management Leader with data analysis, reporting, and field performance reviews.