Field Engineer Jobs

About The Position

Requirements

• 0-5 years experience
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
• Hands on, technical internship/co-op experience is preferred
• Must enjoy hands on product exposure
• HVAC and/or electrical experience strongly preferred
• Multi-tasking, problem solving and strong communication skills a must
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A “GO GETTER”!
• Must be able to travel for training

Responsibilities

• Support installations and equipment start-ups to ensure high quality outcomes and adherence to engineering principles.
• Handle complex troubleshooting issues.
• Provide customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service.
• Work in the field on job sites (estimated 50% to 75% of time).
• Perform product support by troubleshooting issues with existing and newly installed equipment in the field and providing immediate solutions.
• Maintain expert-level knowledge of all CaptiveAire products.
• Work closely with the engineering team, service team, local sales team, and customers to find the best outcomes on installed jobs.
• Be on-site for construction trade coordination meetings and startups to ensure a good outcome.
• Review and analyze data gathered from installed equipment to make product improvements, utilizing the CASLink remote monitoring system.
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation.
• Perform 3rd party training for outside contractors on CaptiveAire products.
• Provide reports to the Regional Manager and other teams on customer feedback/challenges, quality, and product improvements/issues.

Benefits

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance