Field service engineer
About The Position
Anord Mardix, a Flex company, is a global leader in critical power solutions supporting industries including financial institutions and data centers. The company develops employees’ skill sets, encourages curiosity, and supports career growth. The Field Service Engineer will provide installation supervision, testing, commissioning, maintenance, and repair of low-voltage distribution gear, transformers, and related power-distribution equipment. The role reports to the Field Service Manager. Flex intends to spin off its Cloud and Power Infrastructure segment as Axiom in Q1 2027; if the spin occurs, this role will support Axiom and its critical digital infrastructure business. The position requires travel of 50% or more, on-call availability, weekend work, and required overtime. The engineer must be able to respond to emergency calls and arrive within two hours.
Requirements
- Education to the associate degree level in electrical power distribution or a related field, and/or at least 3 years of similar work experience in a related field.
- Demonstrated experience with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and communication protocols.
- Ability to travel 50% or more.
- Ability to work on call, weekends, and required overtime.
- Ability to respond to emergency calls and arrive within two hours.
Nice To Haves
- Military experience.
- Data center or equivalent mission-critical systems experience.
- Three to five years of experience designing low-voltage switchgear assemblies/systems and/or power-distribution equipment.
- Knowledge and understanding of applicable UL standards, including UL 67, UL 1008, UL 1008S, UL 60950, UL 891, and UL 1558, as well as other pertinent standards.
Responsibilities
- Provide installation supervision, testing, commissioning, maintenance, and repair for low-voltage distribution gear, transformers, and related power-distribution equipment.
- Prepare technical reports and test sheets, and monitor spare parts, tools, equipment, and consumables.
- Maintain and follow company and site-specific safety regulations.
- Attend appropriate site meetings.
- Interface with project management and site personnel.
- Provide excellent customer service by listening to and addressing client needs, or escalating them for resolution.
- Communicate regularly with project managers, receiving and relaying information.
- Proactively eliminate waste and add value to processes.
- Follow relevant health and safety regulations and safe work practices.
- Adhere to company policies and rules.
Benefits
- Full range of medical, dental, and vision plans.
- Life insurance.
- Short-term and long-term disability.
- Matching 401(k) contributions.
- Vacation and paid sick time.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
