Field Services Administrator
Groove Technology Solutions • Salt Lake City, UT2d
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Field Services Administrator
Groove Technology Solutions•Salt Lake City, UT
About The Position
The Field Services Administrator coordinates onboarding, compliance, and training workflows for subcontractors and in-house technicians. The role supports operational efficiency through partner communications, Salesforce record management, Excel tracking, routine reporting, and the creation and organization of technical training resources and documentation.
Requirements
- Hands-on experience using Salesforce for technician record management.
- Strong Microsoft Excel proficiency, including multi-tab workbooks, formulas, and reporting.
- Professional verbal and written communication skills for daily subcontractor outreach.
- Ability to create clear instructional guides, templates, and SOPs for field staff.
- Attention to detail in tracking and renewing insurance, tax, and licensing documents.
Responsibilities
- Contact subcontractors by phone and email to guide them through onboarding and collect required paperwork.
- Gather and verify W-9 forms, certificates of insurance (COIs), and trade licenses.
- Maintain subcontractor profiles, contact details, and certifications in Salesforce.
- Track document expiration dates and request updated documentation before expiration.
- Maintain spreadsheets tracking subcontractor status, resource availability, and operational metrics.
- Assist with routine status reports and update labor tracking files.
- Help create instructional handouts, guides, and reference documents for field staff.
- Organize and format standard operating procedures and site documentation.
- Attend planning meetings and support field service operations as needed.
Benefits
- Medical, dental, and vision coverage
- Pet insurance
- 401(k) match
- Stocked kitchen
- Onsite gym and Peloton
- Onsite masseuse
- Mental health support
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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Frequently Asked Questions
Common questions about Field Administrator careers and jobs.
Based on current job postings on Teal, the average Field Administrator salary in the US is approximately $70,000 per year, with a typical range of $44,000 to $90,000.
