Field Service Administrator- Full Time Remote

Shared Imaging•Downers Grove, IL

8d•Remote

About The Position

Shared Imaging is seeking a full-time, remote Field Service Administrator to coordinate service, maintenance, inspections, and recordkeeping for mobile imaging trailers. The role works Monday through Friday, 8:00 a.m. to 5:00 p.m. A company laptop, tablet, and cell phone will be provided. The administrator coordinates break/fix service calls and preventive maintenance, maintains vendor relationships, and ensures required Fire and Life Safety and Department of Transportation inspections are scheduled and documented. The role also manages purchase orders, service records, maintenance documentation, and reporting while communicating with vendors, field service personnel, and internal stakeholders. The position supports service efficiency, compliance, and accurate recordkeeping.

Requirements

High school diploma.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced remote work environment.
Proficiency with data entry, recordkeeping, and service management software.
Experience coordinating maintenance, service scheduling, logistics, or vendor management activities.
Self-motivated team player with strong problem-solving and communication skills.
Completed background check and drug screen on file.

Responsibilities

Coordinate and schedule break/fix service calls for mobile imaging trailers through approved vendors, ensuring timely response and resolution.
Source, evaluate, and establish relationships with service vendors nationwide.
Schedule and track quarterly preventive maintenance services for mobile imaging trailers.
Coordinate annual Fire and Life Safety inspections and Department of Transportation inspections, maintaining compliance.
Create and manage purchase orders for service events, maintenance, inspections, and repairs.
Maintain accurate service records in the company's service management software.
Ensure documentation and recordkeeping comply with company policies, regulatory requirements, and audit standards.
Monitor maintenance schedules and follow up on outstanding service requests to ensure timely completion.
Communicate service schedules, updates, and issue resolution with vendors, field service personnel, and internal stakeholders.
Review service reports, invoices, and maintenance documentation for accuracy and completeness.
Track equipment maintenance history and support reporting on trailer service performance and compliance.
Assist with process improvements for service efficiency, vendor management, and recordkeeping.