Field Service Administrator- Full Time Remote

Shared Imaging•Downers Grove, IL

10d•$60,000 - $60,000•Remote

About The Position

Shared Imaging is seeking a full-time, remote Field Service Administrator to coordinate service operations for mobile imaging trailers. The role supports timely repairs, preventive maintenance, required inspections, vendor relationships, purchase orders, and accurate service records. The administrator works with vendors, field service personnel, and internal stakeholders to track and resolve service needs, maintain compliance, and support process improvements. A company laptop, tablet, and cell phone will be provided. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced, remote work environment.
Proficiency with data entry, recordkeeping, and service management software.
Experience coordinating maintenance, service scheduling, logistics, or vendor management activities.
Self-motivated team player with strong problem-solving and communication skills.
Completed background check and drug screen on file.

Responsibilities

Coordinate and schedule break/fix service calls for mobile imaging trailers through approved service vendors, ensuring timely response and resolution.
Source, evaluate, and establish relationships with new service vendors nationwide.
Schedule and track quarterly preventive maintenance services for mobile imaging trailers.
Coordinate and maintain compliance with annual Fire and Life Safety inspections and Department of Transportation inspections.
Create and manage purchase orders for service events, maintenance, inspections, and repairs.
Maintain accurate, detailed service records in the company’s service management software.
Ensure documentation and recordkeeping comply with company policies, regulatory requirements, and audit standards.
Monitor maintenance schedules and follow up on outstanding service requests to ensure timely completion.
Communicate service schedules, updates, and issue resolution to vendors, field service personnel, and internal stakeholders.
Review service reports, invoices, and maintenance documentation for accuracy and completeness.
Track equipment maintenance history and support reporting on trailer service performance and compliance.
Assist with process improvements to enhance service efficiency, vendor management, and recordkeeping.