Teen Programs Administrator

Field Museum•Chicago, IL

About The Position

The Teen Programs Administrator manages the museum’s teen volunteer program and other workshops and public programs for teens. The position cultivates teens’ interest in science and culture and creates opportunities for teens from across the Chicagoland area to connect, express themselves, and share their interests. The administrator develops and leads teen programming, builds partnerships across the city to diversify the teen audience, and oversees recruitment, operations, logistics, training, and supervision of teen volunteers and interns. The role also leads the museum’s teen council and summer STEAM program, manages teen-facing digital channels and social media, and maintains Digital Studio equipment. The position receives general supervision from the Manager, Family Programs and supervises interns. It is based at the Field Museum in Chicago, follows a Tuesday–Saturday schedule with regular evening work, and requires weekend work. Hybrid eligibility is seasonal and does not apply during summer programming.

Requirements

Bachelor’s degree or equivalent experience.
5–10 years of experience working with teens and building community.
Strong visitor experience and/or customer service skills.
Flexibility and organizational skills.
Strong leadership and coaching skills.
Clear communication and strong interpersonal skills.
Enjoyment of working with people, especially teenagers.
Basic technology and social media understanding.

Responsibilities

Develop, maintain, and lead teen programs, including programming in the Teen Volunteer Storytelling and Culture track.
Create opportunities for teens to build community, make friends, and share their interests.
Plan programs and ensure projects remain on time and within budget.
Collaborate with museum staff and scientists on program development.
Manage teen programming social media and digital channels; oversee and review appropriate, brand-aligned content and promotional posts.
Coordinate with department teams to ensure programs are represented.
Operate, supply, assess, and maintain Digital Studio equipment, including laptops, iPads, 3D printers, and laser cutters; report needed repairs and maintenance to the Sr. Director.
Represent the Field Museum at cross-institutional and citywide meetings about teen programming and the high school audience.
Create and maintain citywide partnerships to diversify the museum’s teen audience.
Assist the Family Programs team with other projects and help prepare and set up Family Programs events as needed.
Attend evening and weekend events to supervise teen volunteers, lead programming, and support teen volunteers and/or the Family Programs team.
Oversee the daily operation of the teen volunteer program.
Train and mentor public-facing teen volunteer facilitators and interns.
Facilitate educational science content for guests and staff, and maintain and design facilitation content and learning objectives.
Order supplies and organize program events and training sessions.
Communicate expectations and schedules to teens and parents.
Build and maintain relationships with museum and community partners to support programming.
Supervise teen interns and other interns during the school year, including hiring interviews and paperwork, onboarding, and oversight of day-to-day projects and expectations.
Launch and recruit for the museum’s Teen Council, lead regular meetings, and oversee council projects.
Lead the STEAM program by recruiting rising ninth graders, creating the annual curriculum, and managing daily program needs and instruction.