Family Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Basic computer skills.
• Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
• CPR required within 30 days of hire, following AHA standards that include both a didactic and skills-demonstration component.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Act 31 Child Abuse Reporting, with renewal.
• Act 33 clearance, with renewal.
• Act 34 clearance, with renewal.
• Act 73 FBI Clearance, with renewal.

Responsibilities

• Check schedules, organize patient flow, and accompany patients to examination or procedure rooms.
• Assist patients with walking, transfers, dressing, specimen collection, and preparation for examinations.
• Collect patient histories and information, take vital signs, perform screenings according to provider guidelines, and relay instructions to patients and families.
• Send and receive medical records in compliance with HIPAA and applicable state and federal regulations.
• Prepare patient rooms and set up instruments and equipment according to department protocols.
• Clean rooms, instruments, and equipment between patient visits and according to scheduled maintenance procedures; maintain appropriate records.
• Manage supply inventory and restock examination and procedure rooms.
• Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality and follow UPMC policies and procedures.
• Perform phlebotomy, EKGs, and level-one laboratory tests; perform clinic procedures according to policy and procedure; assist physicians with procedures; and document patient information in the medical record.
• Answer calls and provide pertinent information and patient education as directed.
• Obtain laboratory and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and prepare and manage charts.
• Under physician direction and supervision, administer injectable medications and vaccines when appropriate.
• Handle other front-office responsibilities as required.