Medical Assistant - Family Care
About The Position
The Medical Assistant supports daily patient flow for assigned physicians by using triage skills to gather information that helps designated staff make appropriate patient health assessments and anticipating physicians’ needs related to patient care. The role collaborates with physicians and non-clinical staff to provide comprehensive, compassionate care. The position does not manage other caregivers. The role is part of St. Charles Health System’s Medical Assistant team, which serves practices across three Central Oregon counties and specialties including family care, internal medicine, orthopedics, obstetrics and gynecology, pediatrics, urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health, and sleep medicine. The position is based at the Family Care Clinic in Madras, Oregon, and requires travel to business functions, trainings, meetings, and St. Charles Health System worksites.
Requirements
- High school diploma or GED.
- Current MA certification from AMT, NCCT, AAMA, NAHP, or NHA; alternatively, current Oregon licensure as an intermediate- or paramedic-level EMT, LPN, RN, or Athletic Trainer.
- AHA Basic Life Support for Healthcare Provider certification.
- Basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
- Working knowledge of medical practice management information systems.
- Basic knowledge of physician office documentation standards.
- Ability to maintain confidentiality and meet HIPAA requirements.
- For candidates whose NHA certification was obtained through work experience rather than graduation from an accredited Medical Assisting Program: one year of Medical Assisting experience.
- Ability to travel to business functions, trainings, meetings, and St. Charles Health System worksites.
- Ability to wear appropriate personal protective equipment required to perform the job safely.
Nice To Haves
- Graduate of an accredited Medical Assistant program.
- Two years of Medical Assisting experience.
Responsibilities
- Escort patients to exam rooms and prepare them for physician assessment.
- Record and maintain patient medical data in the patient’s medical chart.
- Assist physicians with phone requests from patients, medical professionals, and institutions.
- Perform physician-requested ancillary and surgical patient procedures, excluding administration of IV medication.
- Maintain equipment, instruments, and supply inventory levels.
- Support the organization’s vision, mission, and values.
- Support Lean continuous-improvement principles and act as a champion of change.
- Help provide and maintain a safe environment for caregivers, patients, and guests.
- Conduct activities professionally and confidentially; comply with applicable laws, regulations, policies, and procedures; report known or suspected violations; and cooperate with organizational investigations and proceedings.
- Deliver timely, efficient, and accurate customer service and patient care that promotes goodwill.
- Perform additional duties of similar complexity as required or assigned.
Benefits
- In-state or out-of-state relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
