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Registration Representative Clinton ED Per Diem Day Shift

UMass Memorial HealthClinton, MA
Onsite

About The Position

This position performs a variety of complex duties for the registration and basic scheduling skill. The Registration Representative enters Lab, Radiology and basic ancillary service appointments to schedules. They schedule patients for treatment and services for multiple providers at multiple campuses, coordinate the provision of multiple services to patients, and process updates and corrections to patient insurance and demographic information, as well as obtain prior insurance referrals and authorizations. They collect patient liabilities prior to or on the date of service, as appropriate. The role also arranges a variety of associated tests, procedures, and/or ancillary services according to established guidelines and specific criteria, and prioritizes visits and services in a manner that will foster more efficient utilization of physician’s clinical staff, and patient’s time, as well as equipment and facilities. The Registration Representative obtains and enters into the computer-based patient registration/scheduling system, demographic, insurance and other related patient information. They obtain and verify patient insurance coverage and follow guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits, and follow up to correct discrepancies as required. The role involves telephoning and/or notifying patients of appointment times, providing patients with standard information regarding their personal preparation for scheduled procedures and services, and mailing patient information packets to patients. Transcription of paper orders may be applicable. The Registration Representative assesses patients’ financial needs and directs accordingly to financial counseling, and refers to appropriate person or area. They provide a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, etc. They maintain accurate and timely records, logs, charges, files and related information as required. Collection of patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.

Requirements

  • High School Diploma Required.
  • Must work a minimum of 2-4 shifts a month.
  • Must be available a minimum of 4 shifts a month.

Nice To Haves

  • Associate or Bachelor’s Degree in Business or Healthcare related field preferred.

Responsibilities

  • Enter Lab, Radiology and basic ancillary service appointments to schedules.
  • Schedules patients for treatment and services for multiple providers at multiple campuses.
  • Coordinates the provision of multiple services to patients.
  • Processes updates and corrections to patient insurance and demographic information, as well as obtains prior insurance referrals and authorizations.
  • Collects patient liabilities prior to or on the date of service, as appropriate.
  • Arranges a variety of associated tests, procedures, and/or ancillary services according to established guidelines and specific criteria.
  • Prioritizes visits and services in a manner that will foster more efficient utilization of physician’s clinical staff, and patient’s time, as well as equipment and facilities.
  • Obtains and enters into the computer-based patient registration/scheduling system, demographic, insurance and other related patient information.
  • Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
  • Follows up to correct discrepancies as required.
  • Telephones and/or notifies patient of appointment times.
  • Provides patient with standard information regarding their personal preparation for scheduled procedures and services.
  • Mails patient information packets to patients.
  • Transcription of paper orders when applicable.
  • Assesses patients’ financial needs and directs accordingly to financial counseling, and refers to appropriate person or area.
  • Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, etc.
  • Maintains accurate and timely records, logs, charges, files and related information as required.
  • Collection of patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.

Benefits

  • Signing bonus available

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Based on current job postings on Teal, the average Ed Registration salary in the US is approximately $48,000 per year, with a typical range of $31,000 to $64,000.
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