ED Registration Counselor (Non-Certified)- ED Business
About The Position
The ED Registration Counselor registers outpatient, pre-admissions, and admissions patients at CarolinaEast Health System. The role requires accurate work with figures and outstanding customer service that upholds CarolinaEast's Standards of Excellence. The employee must complete nine courses assigned to Patient Registration Counselors through the registration education module within six months of hire, earning a passing grade of 80 in each course. The courses cover topics including HIPAA Overview, Registration and Insurance Basics, and Service Excellence. They are intended to build competence in the role and improve the patient experience, and constitute the basic level of the 26 prerequisite courses for certification as a Patient Access Specialist (CPAS).
Requirements
- High school diploma.
- Additional coursework in medical terminology, bookkeeping, computer use, and office machines.
- Ability to work accurately with figures.
- Complete nine assigned Patient Registration Counselor courses within six months of hire, earning a passing grade of 80 in each.
Nice To Haves
- Two years of experience in a clerical health care setting is preferred.
Responsibilities
- Register outpatient, pre-admissions, and admissions patients.
- Deliver outstanding customer service consistent with CarolinaEast's Standards of Excellence.
- Complete the nine assigned registration education courses within six months of hire, with a passing grade of 80 in each course.
Benefits
- Robust benefits package for full-time employees; benefits are also offered to part-time plus and part-time staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
