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Dispatcher

ABM US•Wichita, KS

About The Position

ABM is seeking a reliable and experienced Dispatcher to schedule and dispatch temporary janitorial team members to various locations. The role uses telephones and email to coordinate resources based on customer requests, specifications, needs, work orders, and schedules. The Dispatcher maintains communication with colleagues and ABM supervisors and team members, keeps dispatch and temporary employee time and schedule records, addresses requests for temporary coverage, and compiles work-progress statistics and reports. The position is described as suitable for someone entering or returning to the workforce with limited experience and education. No high school diploma, GED, or college degree is required.

Requirements

  • Must be 18 years of age or older.
  • No high school diploma, GED, or college degree is required.

Nice To Haves

  • Bilingual in English and Spanish.
  • One year of prior multi-line reception or dispatching experience.
  • Prior experience scheduling and dispatching 50 or more employees.

Responsibilities

  • Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, and others.
  • Schedule and dispatch team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
  • Ensure the timely and efficient movement of team members according to work orders and resource schedules.
  • Oversee communications within specifically assigned areas.
  • Record and maintain dispatch files and records, including temporary employee time and schedules.
  • Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
  • Compile statistics and reports on work progress.
  • Perform other duties as assigned.

Benefits

  • ABM offers a comprehensive benefits package; details are provided in the ABM Employee Benefits information for Front Line Team Members.

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