Communications Dispatcher 2

UMass Lowell•Lowell, MA

About The Position

The Communications Dispatcher II performs duties involving the transmission of messages from a radio communications base station. The role monitors radio frequencies, operates radio transmitting and receiving equipment, maintains records and logs of department activities, searches files for information, and uses information equipment to support law enforcement and community caretaking goals and missions. Finalists must present a birth certificate, high school diploma or GED certificate/equivalent, and driver’s license. Applicants must pass a screening process that includes a background investigation, oral interview, psychological examination, medical examination, and drug examination. The position is full-time, benefited, and represented by International Teamsters Union Local 25. The listed Grade 13E - Step 1 rate is $2,338.57 biweekly, equivalent to $60,802.82 annually. Only internal International Teamsters Union Local 25 bargaining candidates will be considered during the first 10 business days of the posting; other candidates may be considered after that period. Application review begins immediately and continues until the position is filled, though the posting may close once an adequate number of qualified applications is received. Applicants should include a resume and cover letter and provide names and contact information for three references.

Requirements

Must be a U.S. citizen.
At least one year of related experience, including security, customer service, or other experience working with the public in a fast-paced environment.
High school diploma or equivalent GED certificate.
Strong verbal and written communication skills.
Must pass a screening process including a background investigation, oral interview, psychological examination, medical examination, and drug examination.
Must possess a valid driver’s license.
Must be able to work a varied schedule, including nights, weekends, and holidays.
Must pass a NCIC/LEAPS exam to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community caretaking.
Finalists must present a birth certificate, high school diploma or GED certificate/equivalent, and driver’s license.
Applicants must submit a resume and cover letter and provide names and contact information for three references.

Nice To Haves

One year of full-time or equivalent part-time dispatching experience is preferred.

Responsibilities

Transmit messages from the radio communications base station.
Monitor radio frequencies and operate radio transmitting and receiving equipment.
Maintain records and logs of department daily activities.
Search files to obtain information.
Use information equipment to facilitate law enforcement and community caretaking goals and missions.