Communications Dispatcher 2

University of Massachusetts Lowell•Lowell, MA

About The Position

The Communications Dispatcher II transmits messages from the radio communications base station, monitors radio frequencies, and operates radio transmitting and receiving equipment. The position maintains records and logs of department daily activities, searches files for information, and uses information equipment to support law enforcement and community caretaking goals and missions. Finalists must present a birth certificate, high school diploma or GED certificate/equivalent, and driver’s license. Applicants must submit a resume and cover letter and provide the names and contact information for three references when applying. Internal International Teamsters Union Local 25 bargaining candidates will receive consideration during the first 10 business days of the posting; other candidates will be considered afterward. Application review begins immediately and continues until the position is filled, though the posting may close once an adequate number of qualified applications is received. This is a full-time, benefited International Teamsters Union Local 25 position, Grade 13E - Step 1. The current bi-weekly rate is $2,338.57, equivalent to $60,802.82 annually.

Requirements

Must be a U.S. citizen.
At least one year of related experience, including security, customer service, or other experience working with the public in a fast-paced environment.
High school diploma or equivalent GED certificate.
Strong verbal and written communication skills.
Pass a screening process that includes a background investigation, oral interview, psychological exam, medical exam, and drug exam.
Possess a valid driver’s license.
Be able to work a varied schedule, including nights, weekends, and holidays.
Pass a NCIC/LEAPS exam to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community caretaking.
Finalists must present a birth certificate, high school diploma or GED certificate/equivalent, and driver’s license.
Submit a resume and cover letter and provide names and contact information for three references at the time of application.

Nice To Haves

One year of full-time, or equivalent part-time, dispatching experience is preferred.

Responsibilities

Transmit messages from the radio communications base station.
Monitor various radio frequencies.
Operate radio transmitting and receiving equipment.
Maintain records and logs of department daily activities.
Search files to obtain information.
Use information equipment to support law enforcement and community caretaking goals and missions.