Dispatcher
Pacific Western Transportation Ltd • Whitehorse, YT8d • Onsite
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Dispatcher
Pacific Western Transportation Ltd•Whitehorse, YT
•Onsite
About The Position
Standard Bus Contracting has an immediate opening for a Dispatcher to join our growing team. This role is responsible for ensuring the smooth operation of school bus runs while delivering outstanding customer service to driving staff, schools, parents, and the public. Day-to-day communication with stakeholders and exceptional organization, communication, and problem-solving skills are key factors for success in this role.
Requirements
- Proficient in Microsoft Office Suite
- Strong map-reading skills with excellent knowledge of Whitehorse and Yukon road systems, schools, and community locations
- Excellent phone etiquette and strong interpersonal and communication skills
- Ability to manage multiple tasks simultaneously and perform well under pressure
Nice To Haves
- Previous administrative and/or dispatch experience preferred
- Class 2 driver’s license considered an asset
Responsibilities
- Monitor and manage bus routes, including creating or adjusting schedules using Bus Planner Software and knowledge of Whitehorse/Yukon
- Distribute schedules, update drivers, and maintain attendance sheets
- Communicate route vacancies to relevant departments
- Serve as a liaison between schools, parents, and Standard Bus to address inquiries and resolve concerns promptly and professionally
- Morning dispatching of school buses in collaboration with the operations team
- Attend meetings with EDU, school boards, and committees as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Job Search Resources
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