Dental Receptionist Jobs

About The Position

Requirements

• High school diploma required.
• Excellent communication skills.
• Strong customer service demeanor.

Nice To Haves

• Associate degree preferred.
• Prior dental or medical front-office experience preferred.
• Experience with electronic health records.

Responsibilities

• Answer phones, return calls, manage voicemail, and respond to student inquiries.
• Schedule appointments, emergency visits, and follow-ups.
• Verify student eligibility and coordinate with Student Health Services when needed.
• Check students in and out and maintain accurate demographic data.
• Collect payments when applicable, such as for faculty and staff services.
• Print treatment estimates, appointment reminders, and after-care instructions.
• Notify providers of patient arrivals and cancellations.
• Monitor the waiting room environment and ensure order and flow.
• Maintain confidentiality and HIPAA standards.
• Manage mail, packages, and supply deliveries.
• Assist with data reporting, daily sheets, and administrative tasks assigned by the Dental Director.