Dental Receptionist @ Dental Associates of Kendall
About The Position
Dental Associates of Kendall is seeking a Dental Receptionist in Miami, Florida, to support its clinical team and provide a high level of patient care and satisfaction in a team-based environment. The practice provides comprehensive, personalized care in a welcoming setting, with an emphasis on patient comfort and advanced dental treatments. The role is suited to someone who enjoys customer service, is willing to learn, and wants to get started in the dental field. The receptionist supports staff and patients by answering phones, responding to inquiries, scheduling appointments, and helping patients complete treatment plans through acceptable financial arrangements. The position also involves flexibility in handling requests and projects assigned by other staff or the Office Manager. The employer offers flexible scheduling, health, dental, and vision insurance with individual and family coverage, life insurance, disability benefits, a 401(k) plan, and a team-oriented work environment with access to modern dental technology.
Requirements
- Exceptional customer service skills.
- Experience answering telephones.
- Willingness to learn.
- Experience working in a dental, medical, or other health-care office is preferred.
- Knowledge of HMO/PPO insurance plans is a plus.
Nice To Haves
- Experience working in a dental, medical, or other health-care office.
- Knowledge of HMO/PPO insurance plans.
Responsibilities
- Acknowledge, smile, and greet patients upon arrival and dismissal.
- Respond to patient questions or concerns according to DCA policies.
- Answer telephones and check voicemail daily.
- Schedule, maintain, and confirm appointments.
- Follow up on no-shows and appointment cancellations.
- Register patients on the sign-in sheet.
- Post charges and payments to patient accounts.
- Maintain a clean and friendly waiting area.
- Support patients and staff, including assisting with treatment-plan completion through acceptable financial arrangements.
- Handle requests and projects assigned by other staff members or the Office Manager.
Benefits
- Flexible scheduling options.
- Health, dental, and vision insurance with individual and family coverage.
- Life insurance and disability benefits.
- 401(k) plan.
- Team-oriented work environment with access to modern dental technology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
