Dental Receptionist

Diamond Braces • Englewood, NJ

5d

About The Position

Diamond Braces is hiring a Dental Receptionist, described in the posting as a Sales Specialist. This is a patient-facing role combining customer service, relationship building, consultative sales, and front-office support. The role helps patients understand orthodontic treatment and financial options, feel confident about moving forward, and receive a positive experience. It also supports office growth and requires collaboration with doctors, clinical teams, and office leadership.

The position is full-time and requires evening availability, some Saturdays, and schedule flexibility. Dental experience is not required; orthodontic training is provided. The posting highlights opportunities for professional development and a path to leadership and internal promotion.

Requirements

• Strong communication skills and an ability to connect with people.
• Comfort discussing pricing and financial decisions.
• Motivation to meet goals and results, including bonus opportunities.
• Confidence handling objections and responding constructively to hesitation.
• Positivity and resilience when faced with rejection.
• Adaptability in a fast-paced environment.
• Organization, accountability, and a team-oriented approach.
• Evening availability, availability for some Saturdays, and schedule flexibility.
• Interest in building a long-term career and growing into leadership.

Nice To Haves

• Experience in sales, retail, hospitality, fitness, customer service, or another customer-facing environment.

Responsibilities

• Build trust with patients by establishing rapport and listening to understand their needs.
• Lead consultations and explain treatment benefits in a clear, tailored way.
• Present pricing and payment options confidently and transparently.
• Address patient concerns with empathy, emotional intelligence, and problem-solving.
• Help patients feel confident about proceeding with treatment.
• Create a positive and professional experience during patient interactions.
• Support office flow by helping maintain organized scheduling and adapting to a fast-paced environment.
• Collaborate with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Benefits

• Starting pay of $19–$23 per hour.
• Performance-based bonus potential.
• Full health, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Comprehensive sales and orthodontic training.
• Opportunities for professional development.
• A path to leadership and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed