Dental Receptionist
About The Position
This position facilitates access to care at a comprehensive group dental practice. It requires an organized individual who can multitask and accurately enter and assess patient information. The receptionist coordinates and schedules appointments for three to five dentists at a time, or more than 650 appointments weekly; verifies insurance eligibility for scheduled patients; greets and processes patients; answers approximately 800 phone calls per week; reviews medical histories and initiates medical/legal consents; retrieves, files, updates, or constructs patient records; updates dental operatory schedules; collects patient payments; collects and processes mail; and performs tasks related to Meaningful Use requirements.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Approval of the Dental Director and Office Manager in lieu of experience or training/work history is required.
Nice To Haves
- Customer service and oral communication experience highly desired.
- Dental experience preferred.
Responsibilities
- Coordinate and schedule appointments for three to five dentists at a time, or more than 650 appointments weekly.
- Verify insurance eligibility for scheduled patients.
- Greet and process patients.
- Answer approximately 800 phone calls per week.
- Review medical histories and initiate medical/legal consents.
- Retrieve, file, update, or construct patient records daily.
- Update individual dental operatory schedules.
- Collect patient payments.
- Collect and process mail.
- Perform tasks related to meeting Meaningful Use requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
