Dental Receptionist @ Florida Dental Centers - Pinellas Park

Dental Care Alliance•Pinellas Park, FL

2d•Onsite

About The Position

Florida Dental Centers - Pinellas Park is seeking a Dental Receptionist in Pinellas Park, Florida, to support the clinical team and provide a high level of patient care and satisfaction. The practice provides comprehensive, personalized dental care in a welcoming environment, with attention to patient comfort and advanced treatments. The receptionist supports staff members and patients by answering phones, handling patient inquiries, scheduling appointments, and helping complete treatment plans through acceptable financial arrangements. The role also involves handling requests and projects assigned by other staff members or the Office Manager. It is suited to someone with strong customer service skills, a willingness to learn, and an interest in starting or advancing in the dental field.

Requirements

Exceptional customer service skills.
Experience answering telephones.

Nice To Haves

Experience working in a dental, medical, or other health-care office.
Knowledge of HMO/PPO insurance plans.

Responsibilities

Acknowledge, smile, and greet patients upon arrival and dismissal.
Respond to patient questions and concerns according to DCA policies.
Answer telephones and check voicemail daily.
Schedule appointments, maintain the appointment book, and confirm appointments.
Follow up on missed or canceled appointments.
Register patients on the sign-in sheet.
Post charges and payments to patient accounts.
Maintain a clean and friendly waiting area.
Support staff and patients and assist with completing patient treatment plans through acceptable financial arrangements.
Handle requests and projects assigned by other staff members or the Office Manager.