Dental Receptionist @ Florida Dental Centers - Pinellas Park

Dental Care Alliance•Pinellas Park, FL

3d•Onsite

About The Position

Florida Dental Centers - Pinellas Park is seeking a Dental Receptionist in Pinellas Park, Florida, to support its clinical team and provide a high level of patient care and satisfaction. The practice describes its care as comprehensive and personalized, delivered in a warm, welcoming environment with a focus on patient comfort and advanced dental treatments. This role is suited to someone interested in customer service and beginning or advancing in the dental field. The receptionist supports staff and patients by answering phones, responding to inquiries, scheduling appointments, and helping patients complete treatment plans through acceptable financial arrangements. The position also involves handling requests and projects assigned by staff or the Office Manager. The employer offers flexible scheduling options, health, dental, and vision insurance for individual and family coverage, life insurance, disability benefits, a 401(k) plan, and a team-oriented workplace with access to modern dental technology. Applicants are invited to submit a CV.

Requirements

Exceptional customer service skills.
Experience answering telephones.

Nice To Haves

Experience working in a dental, medical, or other healthcare office.
Knowledge of HMO and PPO insurance plans.

Responsibilities

Acknowledge, smile, and greet patients upon arrival and dismissal.
Respond to patient questions and concerns according to DCA policies.
Answer telephone calls.
Schedule appointments and maintain the appointment book.
Confirm appointments.
Follow up on missed or canceled appointments.
Register patients on the sign-in sheet.
Post charges and payments to patient accounts.
Check voicemail daily.
Maintain a clean and friendly patient waiting area.
Support patients in completing treatment plans through acceptable financial arrangements.
Handle requests and projects assigned by other staff members or the Office Manager.