Dental Receptionist

Alabama Agricultural and Mechanical University • Normal, AL

1d

About The Position

The Front Desk Receptionist is often the first point of contact for students. The role requires exceptional customer service, professionalism, and the ability to support students who may be navigating healthcare independently for the first time. The listed duties describe the general nature and level of the work and are not exhaustive; other duties may be assigned.

Requirements

• High school diploma required.
• Excellent communication skills.
• Strong customer service demeanor.

Nice To Haves

• Associate degree preferred.
• Prior dental or medical front-office experience preferred.
• Experience with electronic health records.

Responsibilities

• Answer phones, return calls, manage voicemail, and respond to student inquiries.
• Schedule appointments, emergency visits, and follow-ups.
• Verify student eligibility and coordinate with Student Health Services when needed.
• Check students in and out and maintain accurate demographic data.
• Collect payments when applicable, such as for faculty and staff services.
• Print treatment estimates, appointment reminders, and after-care instructions.
• Notify providers of patient arrivals and cancellations.
• Monitor the waiting room environment and ensure order and flow.
• Maintain confidentiality and HIPAA standards.
• Manage mail, packages, and supply deliveries.
• Assist with data reporting, daily sheets, and administrative tasks assigned by the Dental Director.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED