Dental Receptionist

Leon Medical Centers • Miami, FL

8d

About The Position

The Dental Receptionist welcomes patients and visitors, checks patients in, records arrival, and directs them to the appropriate destination. The role handles telephone inquiries, verifies patient information and paperwork, schedules and manages appointments, communicates with other offices and company departments, and performs clerical duties. Fluency in English and Spanish and a high school diploma or equivalent are required.

Requirements

• Fluency in English and Spanish.
• High school diploma or equivalent.

Responsibilities

• Greet patients and visitors courteously and professionally.
• Take patients’ pictures and enter them into the system.
• Provide patients with directions about where to go.
• Provide backup for incoming telephone calls and answer telephone inquiries professionally and courteously.
• Check patients in for appointments.
• Communicate with other offices to obtain necessary patient information.
• Verify and complete required patient paperwork.
• Verify that patient information in the computer system is correct.
• Schedule follow-up appointments and no-show appointments.
• Coordinate transportation services when needed.
• Call patients with appointment reminders.
• Reschedule or cancel appointments as needed to accommodate patients.
• Enter OTC information into the computer system.
• Process paperwork as required.
• Send external appointment messages to the Referral Department.
• Maintain open communication with other company departments.
• Perform a variety of clerical duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED