Dental Receptionist

EASTERN DENTAL•Flemington, NJ
•$20 - $26

About The Position

Eastern Dental is hiring a full-time Dental Receptionist at Eastern Dental of Flemington LLC in Flemington, New Jersey. The receptionist supports patients and the dental team by managing front-desk interactions, appointment scheduling, patient registration, and account transactions. Previous experience in the dental industry is required.

Requirements

  • Previous dental experience is required.
  • Experience answering telephones in a professional environment.
  • Proven customer service skills.
  • Strong communication and multitasking skills.

Nice To Haves

  • Bilingual in Spanish.
  • Knowledge of insurance plans.
  • Experience with Denticon.

Responsibilities

  • Acknowledge and greet patients upon arrival and departure.
  • Respond to patient questions and concerns, escalating them when needed.
  • Answer telephone calls, schedule and confirm appointments, and manage front-desk voicemail.
  • Follow up on appointment no-shows and cancellations.
  • Register patients using the sign-in sheet.
  • Post charges and payments to patient accounts.
  • Maintain the patient waiting area.
  • Perform other tasks as necessary.
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