Dental Receptionist I Marin

Clove Dental•Thousand Oaks, CA

About The Position

Clove Dental is seeking a team-oriented Receptionist I to support the patient experience and front-office operations at a dental office. The role includes welcoming patients, answering phones, supporting check-in and checkout, maintaining accurate patient and insurance information, filling the appointment schedule, collecting payments, and completing front-office housekeeping and administrative tasks. The company describes opportunities for front-office career growth through its FrontTrack program, course reimbursements after tenure, mentorship, and a fast promotion cycle. The posting also highlights monthly performance bonuses and opportunities to learn treatment planning across dental specialties and insurance plans.

Responsibilities

Welcome patients, answer phones promptly and professionally, and support patient check-in and checkout.
Collect and enter basic patient demographic and insurance information accurately.
Confirm appointments and contact recall and unscheduled-treatment patients by phone, text, and email.
Collect payments, provide receipts, and ensure required forms and information are complete before patients leave.
Maintain a clean, organized, and stocked front desk, waiting room, and patient restroom.
Complete check-in/check-out, floors/lights, doors, waiting room, and restroom tasks throughout the office.
Complete front- and back-office housekeeping forms and upload them.
Assist with mail, supplies, and lab-case tracking.
Support at least five new-patient reviews per day, provide consultation cards, and assist with in-office marketing.
Support office events, recruiting referrals, and other front-office duties as assigned.