Dental Receptionist II Marin

Clove Dental • Thousand Oaks, CA

4d

About The Position

Clove Dental is seeking a Receptionist II to support and help lead a dental office. The role focuses on patient service, treatment planning, scheduling, collections, front-office administration, housekeeping, and office support. The stated schedule is Monday through Friday and two Saturdays per month. The listed pay range is $24–$27 per hour. The posting describes opportunities for front-office career growth through FrontTrack, course reimbursements after tenure, mentorship, a fast promotion cycle, and a bonus program tied to office and front-office performance.

Eligible employees may receive medical, dental, paid time off, paid sick leave, holiday pay, retirement benefits, bonuses, and other Company-sponsored benefits. Eligibility and terms are governed by applicable plans and Company policies.

Requirements

• Significant dental experience.
• Ability to provide patient-facing front-office support and handle treatment planning, insurance, scheduling, and collections tasks.
• Employment may require valid professional credentials, work authorization, lawful background checks, healthcare exclusion screening, and completion of onboarding requirements.

Nice To Haves

• Interest in growing into a front-office leadership role.
• Ability to benefit from mentorship and the FrontTrack front-office career progression program.

Responsibilities

• Welcome patients, answer phones promptly and professionally, and support patient check-in and checkout.
• Collect and enter basic patient demographic and insurance information accurately.
• Present treatment plans, review estimated patient costs and financing options, and help patients schedule recommended treatment before leaving.
• Review outstanding patient balances, collect amounts due, and support office collection goals.
• Review and resolve front-office exception reports and follow identified issues through completion.
• Confirm appointments and contact recall and unscheduled-treatment patients by phone, text, and email.
• Collect payments, provide receipts, and ensure required forms and information are complete before patients leave.
• Maintain in-office marketing supplies and materials.
• Monitor the daily schedule for openings, opportunities, and issues, and proactively work to keep provider schedules full.
• Keep the front desk, waiting room, and patient restroom clean, organized, and fully stocked.
• Complete housekeeping forms for the front and back of the office and upload them.
• Assist with mail, supplies, and lab-case tracking.
• Enforce HIPAA, OSHA, attendance, dress code, name-badge, and other Company policies and standards.
• Support at least five new-patient reviews per day, provide consultation cards, and assist with in-office marketing.
• Support office events, recruiting referrals, and other front-office duties as assigned.
• Perform any other tasks necessary for the role.

Benefits

• Eligible employees may receive medical, dental, PTO, paid sick leave, holiday pay, retirement benefits, bonuses, and other Company-sponsored benefits.
• Course reimbursements after tenure with the Company.
• Monthly bonuses through an office and front-office performance bonus program.
• Mentorship and front-office career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed