Dealer Relationship Manager Jobs

About The Position

Requirements

• Commercial relationship management experience.
• Exceptional verbal, written, and presentation skills.
• Knowledge and proficiency in using a customer relationship management system.
• Typically requires a bachelor's degree or a comparable combination of education, job-specific certifications, and experience.
• Industry-relevant experience is typically 8 or more years.
• Demonstrated knowledge, skills, and abilities appropriate to the role.

Nice To Haves

• Commercial underwriting experience.
• Preferred skills include book of business development, client relationship building, credit processes, credit products, customer engagement, decision-making, financial analysis, and identifying sales opportunities.
• A master's degree, PhD, or relevant certifications are desirable.

Responsibilities

• Establish new automotive commercial relationships through sales and negotiation.
• Grow, monitor, maintain, and support PNC commercial loans and related products.
• Manage strategic performance and reporting for the assigned market.
• Set relationship strategies and direct management activities for new and existing clients to grow sales, revenue, and market share.
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet.
• Originate, financially analyze, negotiate, and document credit and non-credit products and services.
• Manage risk, return, and quality for new and existing clients, identifying and mitigating regulatory, reputational, operational, credit, and other risks.
• Use knowledge of client needs and financial well-being to provide ideas and insights, encourage engagement, and build loyalty.
• Build and manage senior internal and external relationships to acquire clients, expand existing relationships, and enhance the client experience.
• Present the full range of PNC products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
• Analyze, evaluate, and mitigate credit risk for complex credit requests using advanced credit fundamentals and internal credit policies.
• May mentor other team members.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave.
• Up to 11 paid holidays each year.
• 9 occasional absence days each year, unless otherwise required by law.
• 15 to 25 vacation days each year, depending on career level and years of service.