AVP, Dealer Relationship Manager – Tallahassee & Gainesville, FL
About The Position
The Dealer Relationship Manager (DRM) is a front-line outside sales representative who builds and maintains partnerships with franchised and independent auto dealerships in a defined territory covering Tallahassee and Gainesville, Florida. The associate must reside within the assigned territory to serve clients, meet prospects, and attend in-person meetings and events. The role drives loan originations and dealer engagement by educating dealerships about auto finance products, programs, underwriting policies, digital tools, and services. It also involves account management, coordinating with internal teams to resolve business matters, and representing the company at dealer and industry events while complying with regulatory and company policies.
Requirements
- Bachelor’s degree in Business, Finance, Marketing, or equivalent work experience.
- At least 5 years of sales experience in auto finance, client relations, account management, relationship management, or automotive retail sales management.
- Ability to travel daily within the assigned territory up to 100% of the time.
- Experience with Microsoft Office products.
- Proven ability to build strong business relationships and deliver results in a goal-oriented environment.
- Strong understanding of dealership operations and auto finance products.
- Excellent written and verbal communication, presentation, and negotiation skills.
- Self-starter with strong organizational and territory management abilities.
- Effective problem-solving and time management skills.
Nice To Haves
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Establish, develop, and manage trusted relationships with automotive dealerships in the territory.
- Grow loan originations and dealer engagement by promoting auto finance programs, OEM programs, small business and dealer commercial products, and digital services.
- Execute sales strategies and support initiatives as directed by sales management.
- Identify market trends and competitive activity to find growth opportunities.
- Educate dealerships on finance program guidelines, underwriting policies, digital tools, and other platforms.
- Visit dealerships and maintain contact with dealership personnel to understand business needs, maximize engagement, and ensure satisfaction.
- Perform routine account management and contact-management tasks, maintaining accurate records.
- Partner with Credit and Funding teams to provide service and quickly resolve dealer issues.
- Coordinate meetings between Dealer Principals and dealer commercial services partners (Floor Plan).
- Communicate dealer performance KPIs to dealership owners and general management staff.
- Support internal partners, including dealer collections, dealer performance, risk, pricing, and legal, in resolving outstanding business matters.
- Represent the company at dealer events, trade shows, and industry meetings.
- Ensure compliance with regulatory and company policies in dealer interactions.
Benefits
- Competitive rewards package
- Benefits designed to support employees, their families, and well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
