Dealer Relationship Manager - Jacksonville

KINETIC ADVANTAGE LLC•Jacksonville, FL
•Remote

About The Position

The Dealer Relationship Manager (DRM) is the first point of contact for Kinetic Advantage dealers and serves as the direct conduit for delivering the company’s experience to dealer partners. The role uses transparent communication, simplified product offerings, and a thorough understanding of company technology to provide flexible solutions. This is a remote opportunity for someone who lives in the Jacksonville area to remain closely connected with the local market. The DRM grows and manages a base of dealer partners, builds market share, supports floorplan production goals, improves retention, provides real-time solutions, and manages portfolio risks. The role involves frequent interaction with dealers at their places of business, as well as ongoing collaboration with internal and external partners. Additional portfolio-management responsibilities and other assigned duties may also be required.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience in commercial lending.
  • Strong understanding of the automotive industry, with significant experience and knowledge of the wholesale market.
  • Strong sense of urgency and ability to thrive in a fast-paced environment.
  • Ability to use a sales process to overcome customer objections and communicate the company’s value proposition.
  • Ability to develop and maintain strong business relationships.
  • Demonstrated success as a consistent top performer.
  • Strong presentation and negotiation skills.
  • Excellent verbal and written communication skills.
  • Organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficiency with Microsoft Office or related software.
  • Ability to function in a high-paced and sometimes stressful environment.
  • Valid driver’s license.
  • Nights and weekends are required.
  • Ability to communicate clearly.
  • Ability to ride in cars for extended periods during market visits.
  • Ability to move objects weighing up to 50 pounds.
  • Ability to travel for extended periods of more than 4 hours.
  • Ability to perform essential job functions safely and successfully, consistent with the ADA, FMLA, and other applicable standards.

Responsibilities

  • Master the company’s solutions and product offerings and deliver the Kinetic Advantage experience to grow the dealer-partner base, gain market share, and achieve floorplan production goals.
  • Communicate frequently and interact in person with dealer partners to improve retention and reduce inactivity on their Kinetic Advantage lines of credit.
  • Provide real-time solutions to daily problems and earn additional market share by becoming a trusted partner.
  • Manage a business segment with an entrepreneurial mindset, control portfolio losses, and maintain minimal loss tolerances while delivering the Kinetic Advantage experience.
  • Represent the company’s culture of simplicity, transparency, and flexibility to dealer partners, auction partners, and competitors.
  • Use experience, market awareness, and a solution-oriented mindset to represent the Kinetic Advantage experience in the marketplace.
  • Visit dealer partners at their places of business and maintain frequent interactions.
  • Build meaningful relationships through transparent communication and remain accessible to internal and external partners as market demands require.
  • Maintain working knowledge of industry trends and market dynamics.
  • Perform portfolio-management responsibilities that may not be listed in the job description and other duties as assigned.
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