Crew Member Jobs

About The Position

Requirements

• Effectively read, speak, write, and communicate.
• Build and maintain positive relationships with supervisors, coworkers, and guests.
• Be a team player with a positive attitude.
• Have basic math skills.
• Regularly stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.
• Occasionally bend and stoop, kneel, or crouch.
• Be able to perform cleaning duties, including wiping tables and equipment, sweeping, and mopping.
• Be able to lift and/or move up to 30 pounds.
• Maintain punctual and regular attendance at work.

Nice To Haves

• High school diploma or equivalent.
• Food Handler’s Card and/or Serve Safe certification.

Responsibilities

• Arrive at the assigned time wearing a clean, wrinkle-free uniform and demonstrate readiness to work.
• Prioritize and complete tasks needed to support store operations and follow Papa Murphy’s store Performance Standards.
• Comply with sanitation and safety standards.
• Greet guests and create a welcoming environment.
• Handle phone and online orders for guest pickup.
• Keep the assigned work area neat, clean, and well stocked.
• Perform duties assigned by the immediate supervisor.
• Work counter stations or other assigned Front of House stations.
• Help guests select menu items, explain specials, handle club cards, and participate in add-on sales.
• Wrap pizzas properly, repeat orders to guests, provide verbal baking instructions, thank guests, and invite them back.
• Present orders within the three-minute door-to-door service time.
• Assist guests with carrying pizzas to their cars or opening doors when needed.
• Process cash, check, credit card, and food stamp transactions; ring up orders and follow cash-handling procedures.
• Follow void and refund procedures and process coupons and gift certificates with assistance from the immediate supervisor.
• Learn operating and safety procedures for the mixer, sheeter, and dicer if needed.
• Prepare products according to portion charts or job aids and within the average times described in Papa Murphy’s Performance Standards.
• Store and rotate products before and after preparation to maintain quality.
• Mix dough according to recipe and form dough balls to standard when necessary.
• Sheet, wrap, date, and store crusts according to standards.
• Perform runner/restocking or dish duties as directed by the immediate supervisor.
• Maintain punctual and regular attendance.
• Perform other job-related tasks as directed.