Crew Member

Uptown Pizza•Pasco, WA

About The Position

The Crew Member works for Uptown Pizza, Inc., a franchisee of Papa Murphy’s, and is responsible for supporting store operations while promoting the company’s values of Quality, Service, Integrity, and Team Work. This entry-level position provides training. Duties may include front-of-house guest service and order handling, food preparation and storage, cleaning, stocking, and other tasks assigned by the immediate supervisor. The listed pay is $17.13–$20.00 per hour, not including tips.

Requirements

Effectively read, speak, write, and communicate.
Build and maintain positive relationships with supervisors, coworkers, and guests.
Be a team player with a great attitude.
Have basic math skills.
Regularly stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.
Occasionally bend and stoop, kneel, or crouch.
Be able to perform cleaning duties such as wiping tables and equipment, sweeping, and mopping.
Be able to lift and/or move up to 30 pounds.
Maintain punctual and regular attendance at work.

Nice To Haves

High school diploma or equivalent.
Food Handlers Card and/or Serve Safe certification.

Responsibilities

Arrive at the assigned time wearing a clean, wrinkle-free uniform and be ready to perform the role.
Prioritize and complete tasks necessary to support store operations.
Follow Papa Murphy’s store Performance Standards and comply with sanitation and safety standards.
Greet guests and help create a welcoming environment.
Handle phone and online orders for guest pickup.
Keep the assigned area neat, clean, and well stocked.
Perform tasks and duties assigned by the immediate supervisor.
Work counter stations or other assigned front-of-house stations.
Help guests select menu items, explain specials, handle club cards, and participate in add-on sales.
Wrap pizzas properly, repeat orders to guests, provide verbal baking instructions, thank guests, and invite them back.
Present orders within the stated three-minute door-to-door service time.
Assist guests with carrying pizzas to their cars or hold the door when needed.
Process cash, check, credit card, and food stamp transactions; ring up orders and follow cash-handling procedures.
Follow void and refund procedures and process coupons and gift certificates with assistance from the immediate supervisor.
Learn safe operation of the mixer, sheeter, and dicer if needed.
Prepare products according to portion charts or job aids and within the times described in the Performance Standards.
Store and rotate products before and after preparation to maintain quality.
Mix dough according to recipe and prepare dough balls to standard when necessary.
Sheet, wrap, date, and store crusts to standard.
Perform runner/restocking or dish duties as directed by the immediate supervisor.
Maintain punctual and regular attendance.