Crew Member

Blakes Lotaburger•Los Ranchos de Albuquerque, NM

13d•$13 - $15•Onsite

About The Position

Crew Members at Blake’s Lotaburger deliver a kind, exceptional customer experience through teamwork, while sharing a passion for the food and following established processes. During each shift, crew members are assigned to one of six positions and are expected to learn and become proficient in all of them: cashier/counter service and drive-thru, assembly table, fry station, grill station, prep station, and housekeeping. Crew Members report to the General Manager. The role includes serving customers, preparing and assembling food, operating kitchen equipment, maintaining food safety, and keeping the restaurant clean and safe. Crew Members may work in hot conditions and in cold walk-in or freezer areas, and must be able to work scheduled hours while physically present in the restaurant. Blake’s Lotaburger is an equal opportunity employer and provides reasonable accommodations as described in its policy. Employment is at will; this document does not create an employment contract.

Requirements

Must be at least 16 years old.
Must exemplify Blake’s core values: KIND, TEAM, PASSION, and PROCESS.
Must be professional, maintain a positive attitude, and have customer-service skills.
Must be able to work a flexible schedule of up to 28 hours per week for part-time or 40 hours per week for full-time.
Must maintain a professional, neat, clean, and well-groomed appearance; mustaches must be trimmed at lip level.
Visible tattoos must be work appropriate; face and neck tattoos are prohibited. Facial piercings may not be worn at work, though clear spacers or piercing retainers are allowed.
Must be able to quickly learn health codes and procedures for handling raw meat and eggs.
Must have experience with a point-of-sale system or be able to learn one quickly.
Must have strong teamwork and communication skills.
Must be able to read, write, and speak English; fluency is not required.
Must be able to read, understand, apply, and follow Blake’s Lotaburger General Policies & Procedures.
Must pass a pre-employment background check.
Must become Food Handler Certified within 30 days of employment.
Must be able to lift up to 25 pounds unassisted and 50 pounds with assistance.
Must be able to stand and walk for prolonged periods, including bending, stooping, climbing, and reaching.
Must be able to work in hot environments and, at times, cold walk-ins and freezers.
Must be able to see and hear.
Must be able to multitask and work under stressful conditions while interacting with customers and employees.
Must be able to handle difficult or sensitive situations tactfully and communicate appropriately and effectively.
Must be able to work scheduled hours while physically present in the restaurant.

Nice To Haves

Experience working in a quick-service restaurant setting; experience is not required.
Bilingual Spanish/English.

Responsibilities

Embody Blake’s Lotaburger’s core values: KIND, TEAM, PASSION, and PROCESS.
Provide an outstanding customer experience to every guest.
Perform housekeeping duties throughout the restaurant, including cleaning tables, windows, parking areas, bathrooms, the lobby, and kitchen floors; removing trash; wiping spills; and putting items away.
Greet customers, provide counter and drive-thru service, and communicate with customers in English.
Operate the point-of-sale system, handle cash and make correct change, and process credit card transactions accurately.
Visit dining-room customers with the blue “check back” tray.
Keep the assembly table stocked with product and ice, assemble orders to customer preferences and established procedures, and coordinate with the grill cook and cashier to ensure accurate orders.
Operate the fryer safely, prepare orders according to established procedures, and maintain product rotation and cleanliness of the reach-in freezer.
Prepare multiple grill orders according to cooking processes, techniques, and recipes, while following applicable health and food-safety procedures.
Prepare fresh produce and complete the morning setup of the assembly table.
Stock and properly rotate meat chests and the walk-in cooler; wash dishes and utensils.
Work safely with knives, sharp objects, and kitchen equipment, using required personal protective equipment.
Complete other duties or projects as assigned.