Crew Member

Uptown Pizza•Richland, WA

About The Position

The Crew Member is an entry-level position with training provided. The role supports store operations while promoting the company’s values of Quality, Service, Integrity, and Team Work. Crew Members serve guests, prepare products, maintain clean and stocked work areas, and complete duties assigned by their immediate supervisor. Work may include both front-of-house and back-of-house tasks. This position is with Uptown Pizza, Inc., a franchisee of Papa Murphy’s. If hired, the franchisee will be the employee’s employer; franchisees independently set their wage and benefit programs. The stated pay is $17.13–$20.00 per hour, not including tips.

Requirements

Effectively read, speak, write, and communicate.
Build and maintain positive relationships with supervisors, coworkers, and guests.
Be a team player with a great attitude.
Have basic math skills.
Regularly stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.
Occasionally bend and stoop, kneel, or crouch.
Perform cleaning duties such as wiping tables and equipment, sweeping, and mopping.
Lift and/or move up to 30 pounds.

Nice To Haves

High school diploma or equivalent.
Food Handler’s Card and/or ServSafe certification.

Responsibilities

Wear a clean, wrinkle-free uniform and arrive at the assigned time.
Prioritize and complete tasks necessary to store operations.
Follow Papa Murphy’s store Performance Standards and comply with sanitation and safety standards.
Greet guests and create a welcoming environment.
Handle phone and online orders for guest pick-up.
Keep the assigned area neat, clean, and well stocked.
Perform tasks and duties assigned by the immediate supervisor.
Work counter stations or other assigned front-of-house stations.
Assist guests with menu selections, explain specials, handle club cards, and participate in add-on sales.
Wrap pizzas properly, repeat orders to guests, provide verbal baking instructions, thank guests, and invite them back.
Present orders to guests within the three-minute door-to-door service time.
Assist guests with carrying pizzas to their cars or hold the door open when necessary.
Process cash, check, credit card, and food stamp transactions; ring up orders and follow cash-handling techniques.
Follow proper void and refund procedures and process coupons and gift certificates with assistance from the immediate supervisor.
Learn operating and safety procedures for the mixer, sheeter, and dicer if needed.
Prepare products according to portion charts or job aids and within the average times specified in the Performance Standards.
Store and rotate products before and after preparation to maintain quality.
Mix dough according to recipe and prepare dough balls to standard when necessary.
Sheet, wrap, date, and store crusts according to standards.
Perform runner/restocking or dish duties as directed by the immediate supervisor.
Maintain punctual and regular attendance.