Crew Member

Uptown Pizza•Richland, WA

About The Position

The Crew Member performs front- and back-of-house duties while promoting the company’s core values of Quality, Service, Integrity, and Team Work. The role includes welcoming guests, handling pickup orders, maintaining a clean and stocked work area, preparing food to company standards, and following sanitation, safety, cash-handling, and service procedures. Employees may also be assigned other job-related tasks by their immediate supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This is an entry-level position paying $17.13 to $20.00 per hour, not including tips. The employee will work for Uptown Pizza, Inc., a franchisee of Papa Murphy’s; franchisees independently set their wage and benefit programs.

Requirements

High school diploma or equivalent preferred, but not required.
Food Handlers Card and/or Serve Safe certification preferred, but not required.
Ability to effectively read, speak, write, and communicate.
Ability to build and maintain positive relationships with supervisors, coworkers, and guests.
Team-oriented attitude.
Basic math skills.
Ability to regularly stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.
Ability to occasionally bend and stoop, kneel, or crouch.
Ability to lift and/or move up to 30 pounds.
Ability to perform cleaning duties including wiping tables and equipment, sweeping, and mopping.

Nice To Haves

High school diploma or equivalent.
Food Handlers Card and/or Serve Safe certification.

Responsibilities

Arrive at the assigned time wearing a clean, wrinkle-free uniform and be ready to perform the role.
Prioritize and complete tasks necessary for store operations.
Follow Papa Murphy’s store Performance Standards and all sanitation and safety standards.
Greet guests and create a welcoming environment.
Handle phone and online orders for guest pickup.
Keep the assigned work area neat, clean, and well stocked.
Perform tasks and duties assigned by the immediate supervisor.
Work counter stations or other assigned front-of-house stations.
Help guests select menu items, explain specials, handle club cards, and participate in add-on sales.
Wrap pizzas properly, repeat orders to guests, provide verbal baking instructions, thank guests, and invite them back.
Present orders within the three-minute door-to-door service time.
Assist guests with carrying pizzas to their cars or hold the door open when needed.
Process cash, check, credit card, and food stamp transactions; ring up orders and follow cash-handling procedures.
Follow void and refund procedures and process coupons and gift certificates with assistance from the immediate supervisor.
Learn to operate and follow safety procedures for the mixer, sheeter, and dicer if needed.
Prepare products according to portion charts or job aids and within the average times in the Performance Standards.
Store and rotate products before and after preparation to maintain quality.
Mix dough according to recipe and make dough balls to standard when necessary.
Sheet, wrap, date, and store crusts according to standards.
Perform runner/restocking or dish duties as directed by the immediate supervisor.
Maintain punctual and regular attendance.
Perform cleaning duties such as wiping tables and equipment, sweeping, and mopping.