Concierge Jobs

About The Position

Requirements

• Experience supervising hourly or part-time employees; relevant backgrounds may include field services, commercial cleaning, security, parking or valet services, hotels or housekeeping, restaurants, staffing or branch operations, or apartment maintenance.
• Ability to handle scheduling, attendance issues, employee coaching, and customer concerns.
• Willingness to lead by example and perform the work expected of team members.
• Ability to build relationships while holding people accountable.
• Organization across multiple locations and competing priorities.
• Ability to communicate early, solve problems calmly, and follow through.
• Comfort using mobile apps and basic computer systems for reporting, scheduling, and payroll.
• Ability to meet the travel, schedule, and physical requirements, with reasonable accommodation where applicable.
• Availability for evening and weekend work; service operates seven days a week.
• Ability to commit full-time and not perform the role alongside another full-time job.

Nice To Haves

• Previous valet trash experience.
• Experience in one or more related fields, including commercial cleaning or janitorial operations, security, parking or valet services, hotels or housekeeping, restaurants or quick-service operations, staffing or branch operations, or apartment maintenance.

Responsibilities

• Recruit, hire, onboard, and train part-time trash collection employees.
• Set expectations for attendance, safety, service quality, and communication.
• Coach employees, recognize strong performance, and address issues promptly.
• Develop backup coverage plans and anticipate staffing needs.
• Confirm nightly staffing and respond to call-offs, no-shows, and service interruptions.
• Visit communities and conduct employee and service audits, following through on needed corrections.
• Help employees troubleshoot onsite issues and personally assist with collection when needed.
• Ensure employees have the safety equipment, supplies, and app access required for their jobs.
• Communicate professionally with property managers and follow through on concerns.
• Maintain accurate payroll, service reports, and employee documentation.
• Use company systems to track service, review documentation, and identify recurring problems.
• Coordinate new community launches, including staffing, equipment distribution, and resident information.
• Travel between properties and markets to support employees, inspect service, and resolve issues.
• Arrange coverage when employees call off or fail to arrive, and personally cover routes when other options are exhausted.

Benefits

• Company vehicle for work-related use, with work-related fuel and maintenance covered.
• Company-sponsored health insurance available for the employee and family.
• 401(k) matching: 4% match on the first 5% contributed after 12 months.
• Flexibility in organizing daytime work around completed responsibilities and operational needs.
• Opportunities for increased responsibility and advancement as CCS expands.
• $5,000 annual performance-based bonus opportunity, paid quarterly based on performance.