Computer Technician Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• Ability to travel when required.
• Flexibility to work varying shifts depending on client support demands, with regular, reliable attendance.
• Strong sense of urgency, exceptional organizational capabilities, and a professional, customer-first presence.
• Ability to work efficiently within a team.
• Ability to lift and move equipment weighing up to 25 lbs., climb ladders, and work comfortably at heights ranging from 3 to 40 feet.
• Valid driver's license and exceptional driving record.
• Ability to pass a drug screening and background check.

Nice To Haves

• CompTIA A+, Cisco, and HP certifications are highly preferred.
• At least 1 year in a field service support role supporting a diverse range of hardware and networking equipment is preferred.

Responsibilities

• Provide onsite hardware and networking support for desktops, laptops, and servers.
• Repair printer equipment at customer sites within established Service Level Agreements (SLAs).
• Execute system installs, moves, adds, and changes on computer hardware and software components.
• Test and inspect units for quality assurance.
• Communicate accurately, concisely, and professionally with customers about repair steps, parts ordered, and estimated completion times.
• Prioritize and review work orders to schedule daily work.
• Develop a working knowledge of operating standards, practices, and procedures.
• Perform inventory management.
• Perform other related duties as assigned.
• Travel when required and operate a company vehicle for field deliveries.

Benefits

• 401(k) with match
• Medical benefits
• Dental benefits
• Vision benefits
• Paid holidays
• Generous PTO plan
• Competitive salary